Account Representative – Customer Growth & Service

Matthew Hodge - State Farm Agency Intern; Saint Petersburg (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Health insurance

Advancement opportunities

Paid time off

Job summary

Matthew Hodge - State Farm Agency in Saint Petersburg, FL seeks an Account Representative - State Farm Agent Team Member to support daily operations and grow the office through meaningful customer relations. You will proactively market relevant insurance products and services to help meet customers' needs.

Grow your career while helping your community. This role emphasizes strong communication, a service mindset, and the ability to build lasting customer relationships.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing mindset

Communication skills

Customer service orientation

Needs anticipation

Relating to customers

Property & Casualty license

Job description

Matthew Hodge - State Farm Agency in Saint Petersburg, FL seeks an Account Representative - State Farm Agent Team Member to support daily operations and grow the office through meaningful customer relations. You will proactively market relevant insurance products and services to help meet customers' needs.

Grow your career while helping your community. This role emphasizes strong communication, a service mindset, and the ability to build lasting customer relationships.