Account Representative — Customer Growth & Rewards

State Farm; Eagan (MN); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

Jordan Radel - State Farm Agent in Minnesota is seeking an Account Representative who will be vital to daily operations and customer success. You will develop leads, build relationships, and market State Farm products and services to meet client needs.

You will provide prompt, friendly service, follow up with customers, and coordinate with agency departments to ensure accurate policy information, billing and coverage updates. This role emphasizes proactive customer care and relationship building.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Job description

Jordan Radel - State Farm Agent in Minnesota is seeking an Account Representative who will be vital to daily operations and customer success. You will develop leads, build relationships, and market State Farm products and services to meet client needs.

You will provide prompt, friendly service, follow up with customers, and coordinate with agency departments to ensure accurate policy information, billing and coverage updates. This role emphasizes proactive customer care and relationship building.