Account Representative - Commercial

Arctic Wolf; Eden Prairie (MN); Hybrid; USD 45,000 - 127,000; Full time

Benefits offered by this job

Equity for all employees

Flexible time off

401k match

Training and career development

Private medical benefits

EAP with mental health services

Fertility support and parental leave

Job summary

Arctic Wolf seeks an Account Representative - Commercial to identify and develop new prospects in its Commercial territory. You will educate customers on our security SaaS services and partner with channel partners to drive revenue growth.

Join a fast-paced, collaborative team to consistently achieve quotas and build strong customer relationships across diverse sales cycles.

Qualifications

• 3–6 years direct or channel sales experience with strong prospecting ability.
• Experience selling SaaS, Security, Services in technology.
• Collaborative team player with customer focus.

Responsibilities

• Identify net new prospects in assigned Commercial territory.
• Educate prospective customers on the value of Arctic Wolf services.
• Partner with channel partners to drive revenue growth.
• Demonstrate consultative selling and build value-based partnerships.
• Manage multiple sales cycles from days to months.

Skills

Prospecting

SaaS sales

Channel partnerships

Quota attainment

Tech industry knowledge

Communication skills

Education

Bachelor’s Degree

Job description

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for an Account Representative - Commercial to be part of making this happen.

Responsibilities:

• Identifying net new prospects in assigned territory in the Commercial space
• Educating prospective customers on the value of our service
• Partnering with channel partners in your assigned region to drive revenue growth
• Demonstrating consultative sales approach by creating value-based partnerships
• Utilizing technical aptitude, understanding IT/Security industry
• Multi-tasking in a fast-paced, creative environment
• Consistently achieving quota
• Building rapport with prospective customers, partners (internal and external) and moving the sales process forward
• Working diligently with your team members to share feedback and best practices
• Working with a variety of sales cycles ranging from days to months in length

Required Skills and Experience:

• 3-6 years direct or channel sales experience with strong prospecting ability
• Experience selling SaaS, Security, Services in technology preferred
• Experience working in a collaborative team environment
• Self-motivated and driven for outstanding results with focus on quality and the customer
• Commitment to your personal work product, sales development, and career
• Ability to be flexible and work in a rapidly changing, fast-paced environment
• Strong oral, written and social media communication skills
• Excellent creative, multi-tasking, problem solving and organizational skills
• The ability to work with a variety of internal groups
• Solid technical aptitude & business acumen
• Bachelor’s Degree

On-Camera Policy:

To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

About Arctic Wolf:

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

Benefits:

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees
• Flexible time off and paid volunteer days
• RRSP and 401k match
• Training and career development programs
• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
• Robust Employee Assistance Program (EAP) with mental health services
• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [e-mail].

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1-888-272-8429 and asking to speak to Recruiting, or by emailing [e-mail].

Security Requirements:

Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.

The base salary range for this job family is 45,100 to 127,400 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.