Account Representative (4468)

Trinity Health; Minot (ND); On-site; USD 26,000 - 37,000; Full time

Job summary

Trinity Health in Minot, ND is seeking a Full-Time Billing/Accounts Representative to prepare, review, and submit compliant medical claims. You will verify patient and insurance details, code accuracy, and ensure timely submission and payment rebalance.

The role requires strong communication, basic accounting aptitude, and familiarity with Excel; prior billing experience is preferred, with a focus on accuracy and regulatory compliance. Hybrid work environment possible.

Qualifications

• Good communication skills required.
• Accounting aptitude required.
• Ability to key quickly and accurately required.
• Medical terminology and coding knowledge helpful but not required.

Responsibilities

• Prepare, review, and submit compliant medical claims through approved billing and electronic data interchange systems.
• Verify accuracy of patient demographics, insurance information, coding, and supporting documentation prior to claim submission.
• Collaborate with internal departments to obtain missing or corrected information required for claim completion.
• Monitor the status of submitted claims, identify delays, and resolve issues that impact timely reimbursement.
• Review and correct denied or rejected claims, ensuring resubmission within payer timelines and regulatory requirements.
• Maintain comprehensive documentation of billing activities, communications, and follow up actions within the billing system.
• Recognize patterns in payer denials, documentation deficiencies, or workflow issues and notify appropriate leadership.
• Assist with internal audits and quality improvement initiatives related to billing accuracy and compliance.
• Maintain current knowledge of billing regulations, payer requirements, and updates to coding and documentation standards.

Skills

Communication skills

Accounting aptitude

Typing speed

Medical terminology knowledge

Education

High school diploma or equivalent

Tools

Excel

Word processing

Job description

Job Details: Job Location: Trinity Health Medical Arts - Minot, ND, Position Type: Full Time, Salary Range: $18.60 - $26.97Hourly, Position Summary:

Key Responsibilities:

• Prepare, review, and submit compliant medical claims through approved billing and electronic data interchange systems.
• Verify accuracy of patient demographics, insurance information, coding, and supporting documentation prior to claim submission.
• Collaborate with internal departments to obtain missing or corrected information required for claim completion.
• Monitor the status of submitted claims, identify delays, and resolve issues that impact timely reimbursement.
• Review and correct denied or rejected claims, ensuring resubmission within payer timelines and regulatory requirements.
• Maintain comprehensive documentation of billing activities, communications, and follow up actions within the billing system.
• Recognize patterns in payer denials, documentation deficiencies, or workflow issues and notify appropriate leadership.
• Assist with internal audits and quality improvement initiatives related to billing accuracy and compliance.
• Maintain current knowledge of billing regulations, payer requirements, and updates to coding and documentation standards.

Qualifications: Licenses and Certifications Required:

None

Educational Requirements:

High School Diploma or equivalent is preferred.

Experience Requirements:

• One (1) year experience in accounting or clerical environment preferred.
• Six (6) months experience in processing insurance claims preferred.
• One (1) year experience in customer service preferred.
• Previous computer, word processing, and Excel experience preferred.
• Six months previous billing or cash posting to accounts receivable preferred.

Special Skills or Training Requirements:

• Good communication skills required.
• Good accounting aptitude required.
• Ability to key quickly and accurately required.
• Medical terminology and coding knowledge helpful but not required.

Physical Requirements:

The position requires the ability to work for extended periods at a computer based workstation with sustained focus and accuracy. Frequent hand and finger use is required for typing, data entry, navigating billing platforms, and handling documents. Visual clarity is necessary for reviewing detailed claim information, numerical data, and digital records. The job may involve occasional standing, walking, or retrieving documents, but is primarily sedentary. The role requires the ability to maintain concentration during repetitive tasks and perform work with consistent precision.

Environmental Requirements:

Work is conducted in a standard office or hybrid business services environment with minimal exposure to physical hazards. The role involves constant interaction with computers, digital billing tools, payer portals, and communication devices. The environment is fast paced and deadline driven, requiring adaptability to changes in billing requirements, payer policies, and workflow priorities. The Account Representative works closely with a multidisciplinary team and must be comfortable managing frequent communication and administrative demands in a structured, compliance focused setting.