Account Representative

EssilorLuxottica; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

EssilorLuxottica is seeking an Account Representative to manage existing accounts in the assigned territory with Midland Optical. You will drive sales of lab services, build relationships with ECPs, and deliver branded products and services.

The role emphasizes territory planning, use of SFDC, Rx Analysis and QLIK, and collaboration with lab staff. Travel up to 50% is required, and the position offers a comprehensive total rewards package.

Qualifications

• Bachelor's Degree or equivalent experience.
• 3+ years sales experience.
• Strong interpersonal, adaptable and team oriented.
• Demonstrated computer and presentation skills.
• Demonstrated sales results.
• Travel overnight approximately 50%.
• Customer service orientation.

Responsibilities

• Review territory plans, market conditions and KPIs with Manager to plan sales strategy.
• Partner with Specialists to drive growth initiatives and training.
• Develop existing accounts and gain new accounts via prospecting.
• Coordinate with lab personnel to align call schedules and plans.
• Position Essilor's premium branded products and programs to meet customer needs.
• Use SFDC, Rx Analysis and QLIK to manage territory accounts.
• Sell consultatively to build long-term partnerships and drive sales.
• Conduct account seminars for diverse audiences.
• Address customer needs proactively and maintain professional image.
• Leverage district meetings and field activities to develop skills.

Skills

Sales experience

Interpersonal skills

Computer skills

Presentation skills

Sales results

Travel 50% overnight

Customer service orientation

Education

Bachelor's degree or equivalent

Tools

SFDC

Rx Analysis

QLIK

Job description

Requisition I D: 936966

Store #: E06013 Sales External FIELD

Position: Full-Time

Total Rewards: Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Account Representative will manage existing accounts in their assigned territory with Midland Optical. Responsible for sales performance, customer relations, growing sales volume for lab services in assigned accounts. Will handle acquisition and growth of their ECP's business and loyalty through positioning and delivery of branded products, marketing strategies, service excellence and technical superiority. The Account Representative will utilize corporate tools and applications to document, plan, monitor, and meet sales objectives within their territory. The Account Representative will develop and maintain strong working relationships with customer service and lab personnel to ensure successful customer relations. The Account Representative will consistently achieve established sales goals, managed care optimization and practice growth. The Account Representative communicates on an ongoing basis with the VP Sales on personal development, sales results, and action plans.

MAJOR DUTIES AND RESPONSIBILITIES

• Review cycle plan, market conditions, KPIs and customer needs with Manager to plan territory sales strategy, refine call schedules; Builds and implements a strategy for all accounts and creates in-depth strategy for key accounts and review territory plans
• Partner with Specialists to drive branded growth initiatives, training opportunities, and influence
• Develop existing account base (60%) and gain new accounts via prospecting (40%)
• Partners with lab personnel to identify and understand account opportunities and adjust call schedules and business plans accordingly
• Determine customer needs and positioning Essilor's premium branded products and Customer Development Group programs and services to effectively meet each customer need
• Use analytical tools and software applications effectively to manage Territory accounts (SFDC, Rx Analysis, QLIK)
• Use consultative selling approach and Brand Sales strategy to develop trusted partnerships with ECP customers to drive immediate sales and establish long-term business partnerships
• Conducts highly effective account seminars for large and small audiences
• Proactively addresses customer need, resolves issues in a timely manner and uses the opportunity to build a stronger relationship. Partners with lab on customer needs and maintains a professional image
• Demonstrates an obsession for customer service through customer involvement
• Uses District Meetings, Ride-alongs, Call-ins and the annual review process to identify professional needs and develop skills
• Completes requested tasks effectively from management and corporate office in a timely manner.

BASIC QUALIFICATIONS

• Bachelor's Degree or equivalent experience
• 3+ years sales experience
• Strong interpersonal skills i.e. flexibility, adaptability and team oriented
• Demonstrated computer & presentation skills
• Demonstrated sales results
• Must be able to travel overnight approximately 50%
• Customer service orientation

PREFERRED QUALIFICATIONS

• Bachelor's degree
• Customer service experience and/or client relations

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.