Account Representative

Mike Hoffman - State Farm Insurance Agent; Saint Paul (MN); On-site; USD 45,000 - 60,000; Full time

Job summary

Mike Hoffman - State Farm Insurance Agent in Saint Paul, MN seeks an Account Representative to manage daily client accounts, answer inquiries, and process policy changes on site.

You will provide insurance quotes, identify sales opportunities, and build strong relationships while participating in ongoing training to deepen knowledge of products and services.

Qualifications

• Experience in Account Management and familiarity with managing client accounts effectively
• Strong Customer Service skills with the ability to actively listen and resolve customer concerns
• Excellent Communication skills, both verbal and written, to interact effectively with clients and team members
• Proficiency in Sales, including identifying opportunities, presenting solutions, and achieving targets
• Experience in Training or a willingness to learn and improve skills regularly
• A positive and self-motivated attitude with the ability to work in a team-oriented environment
• High school diploma or equivalent required; a background in insurance services is a plus

Responsibilities

• This role will handle day-to-day tasks such as managing customer accounts
• Address customer inquiries
• Process policy changes
• Provide insurance quotes
• Identify sales opportunities
• Build strong customer relationships
• Participate in ongoing training to develop expertise in insurance products and services

Skills

Account management

Customer service

Communication

Sales

Training willingness

Teamwork

High school diploma

Education

High school diploma or equivalent

Job description

Mike Hoffman - State Farm Insurance Agent provides personalized insurance solutions, including life, home, car insurance, and more. Located in Saint Paul, MN, the agency is committed to helping individuals and families find the right coverage for their needs. With a focus on excellent customer service, the agency strives to build meaningful relationships within the community. Potential clients can contact the office for a free quote and expert advice.

Company Description

Mike Hoffman - State Farm Insurance Agent provides personalized insurance solutions, including life, home, car insurance, and more. Located in Saint Paul, MN, the agency is committed to helping individuals and families find the right coverage for their needs. With a focus on excellent customer service, the agency strives to build meaningful relationships within the community. Potential clients can contact the office for a free quote and expert advice.

Role Description

This is a full-time on-site role located in Saint Paul, MN, for an Account Representative. The Account Representative will handle day-to-day tasks such as managing customer accounts, addressing customer inquiries, processing policy changes, providing insurance quotes, and identifying sales opportunities. They will also be responsible for building strong customer relationships and participating in ongoing training to develop expertise in insurance products and services.

Qualifications

• Experience in Account Management and familiarity with managing client accounts effectively
• Strong Customer Service skills with the ability to actively listen and resolve customer concerns
• Excellent Communication skills, both verbal and written, to interact effectively with clients and team members
• Proficiency in Sales, including identifying opportunities, presenting solutions, and achieving targets
• Experience in Training or a willingness to learn and improve skills regularly
• A positive and self-motivated attitude with the ability to work in a team-oriented environment
• High school diploma or equivalent required; a background in insurance services is a plus