Account Representative

Vallen Distribution; Kent (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

Vallen Distribution is seeking an Account Specialist to drive B2B sales within a defined territory. You will develop and execute account strategies focused on growth, profitability, and customer satisfaction, presenting broad consultative insight into solutions, services, and products that fit customer needs.

You will cultivate executive-level relationships, pursue new business opportunities, and manage a selling process from prospecting through closing, while aligning with marketing and bid

Qualifications

• Bachelor’s degree in a related field and 3+ years of outside or inside experience in supply chain management, wholesale distribution, or a related industry.
• Strong ability to develop and cultivate customer relationships.
• Demonstrated knowledge of product and solution-based sales life cycles and best-in-class processes.

Responsibilities

• Strategic Customer Development: Build and strengthen relationships with a key customer, identify growth opportunities, develop cost-saving initiatives, and support objectives.
• New Business Development: Identify, pursue, and secure new customers and market opportunities to drive long-term revenue growth; forecast opportunities and manage a prospect pipeline.
• Establish and maintain effective customer relationships to understand needs and align offerings; ensure a positive customer experience throughout the sales process.
• Meet and exceed sales goals; partner with marketing and bidding teams; monitor competitors and adjust strategies; prepare quotes, terms, and contractual documents.

Skills

Client relationship management

Sales

Communication

Planning & organization

Problem solving

Customer service

Education

Bachelor’s degree in Business/Supply Chain/Marketing/Finance

Tools

MS Office (Excel/Word/PowerPoint)

Job description

Why Join Our Team?

At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

Benefits at Vallen

• Medical, Dental, and Vision Insurance
• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days): 80-160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40-56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through BenefitHub
• Advancement opportunities
• Vallen complies with all minimum wage laws
• We accept applications on an ongoing basis

Position Summary:

Vallen's Account Specialist is an individual contributor responsible for business to business sales. Incumbents will develop, implement and manage account strategy, focusing on growth, profitability and customer satisfaction. ARs operate within an assigned sales territory with a strategic focus on increasing Vallen's market share and profitability. This role sells solutions by presenting broad based consultative insight into key solutions, services, products or combinations of each in accordance with Vallen's Solution Selling sales strategy. ARs create solutions to solve customers' real - world challenges and concerns. Associates advance sales activities and strategies, identifying leads and opportunities, while developing and fostering long-term customer relationships.

Essential Job Duties and Responsibilities:

Strategic Customer Development:

• Building and strengthening relationships with a key customer while identifying growth opportunities, developing cost-saving initiatives, and supporting the customer's business objectives and strategic initiatives.
• Creates added value for the customer and Vallen, ensures the successful outcome of transactions, contracts and proposals by using effective sales techniques.

New Business Development:

• Proactively identifying, pursuing, and securing new customers and market opportunities to drive long-term revenue growth. Successful growth in this area will generate ongoing commission income and create increasing earning potential over time.
• Performs market research and identifies prospective customers; accurately forecasts opportunities; develops and manages a prospect pipeline; follows-up on sales leads and moves potential customers through the sales cycle to generate revenue for the company.
• Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full solutions/services/products offering, and align to provide a solution. Ensures a positive customer experience throughout the sales process.
• Meets and exceeds both qualitative and quantitative sales goals on a consistent basis.
• Partners with sales enablement teams and business development teams; using marketing tools to identifying leads and opportunities, develop sales campaigns to grow Vallen's market share and profitability through sales.
• Monitors competitors' activity with the account and ensures that appropriate response strategies are formulated and implemented. Gives input on market price developments.
• Prepares quotations, credit terms, and sales/service contracts. Prepares offers in coordination with the bid and proposal department and/or marketing. Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.

Job Qualifications:

• Bachelor's degree in a related field (e.g., Business, Supply Chain Mgt, Marketing, Finance, etc.) and 3+ years of outside or inside experience or an equivalent combination of education and experience in supply chain management, wholesale distribution, industrial distribution, manufacturing, or a similarly applicable industry (indirect materials a plus).
• The ideal candidate will be equally comfortable managing executive-level customer relationships and aggressively pursuing new business opportunities in the marketplace.
• Strong ability to develop and cultivate customer relationships.
• Demonstrate strong communication, planning, organizational, time management, problem solving and customer service skills.
• Demonstrated knowledge of product and solution-based sales life cycles and best-in-class processes.
• Proficiency with MS-Office products (Excel, Word & PowerPoint) and the technical aptitude to learn all company specific programs and software applications.

Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

• The work environment may not be temperature controlled; must have the ability to work in extreme hot or cold environments; must be able to work in dusty environments.
• Long periods working on a computer and performing repetitive keyboarding activities.
• Extended day, evening, and weekend work may be required as job duties demand and may include little to no advanced notice.
• May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.).
• May be required to drive a forklift and/or operate other standard warehouse equipment.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• May be required to pass forklift and/or other warehouse equipment certifications (written and/or driving).
• Must be able to handle and work physical inventory; required to lift up to 25 lbs or greater with assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crouch, crawl, climb, and balance.
• Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus are required.

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Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity