Account Representative

Water Technologies; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Matching

Flexible Spending Accounts

Health Savings Account

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia in Charlotte, NC is seeking an entry-level Account Associate in CSM to support Account Managers while learning the fundamentals of water treatment solutions. You will gain hands-on experience in technical analysis and customer service across diverse industries.

This role offers comprehensive training, exposure to industrial environments, and opportunities to develop analytical and communication skills as you contribute to customer records, sample scheduling, and service activities.

Qualifications

• Bachelor's degree or recent graduate with 0–2 years in a technical field or internship experience
• Interest in chemical water and process treatment
• Strong academic background in technical environments
• Willingness to travel with valid driver's license

Responsibilities

• Shadow Account Managers to learn chemical treatment programs across Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
• Collect and analyze samples, evaluate treatment data, and prepare technical reports under supervision
• Complete technical training to build foundational knowledge in water treatment processes
• Assist with customer visits, service calls, and relationship building
• Maintain customer records, schedule samples, and support documentation
• Prepare preliminary technical reports and data summaries for Account Manager review
• Follow EHS policies and practice safe work in industrial settings

Skills

Analytical aptitude

Problem solving

Chemistry concepts

Written communication

Verbal communication

Eagerness to learn

Detail oriented

Organizational skills

Team collaboration

Industrial environment exposure

Environmental sustainability

Physical ability 45 lbs

Education

Bachelor's degree in Biology/Chemistry/Environmental Science or Engineering/Technologist

Job description

Job Description

We're seeking an entry-level Account Associate in CSM to support our experienced Account Managers while learning the fundamentals of chemical water and process treatment solutions. You'll work closely with diverse customers across various industries, gaining hands‑on experience in technical analysis and customer service while developing your expertise in water treatment technologies.

What You'll Do

• Learning & Development: Shadow Account Managers to learn chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
• Data Collection & Analysis: Collect and run samples, evaluate treatment data, and assist in preparing technical reports under Account Manager supervision
• Technical Training: Complete comprehensive technical training programs to build foundational knowledge in chemical applications and water treatment processes
• Customer Support: Assist with customer visits and service calls to gain exposure to industrial environments and customer relationship building
• Administrative Support: Help maintain customer records, assist with sample scheduling, and support account documentation
• Report Writing: Prepare preliminary technical reports and data summaries for review and approval by Account Manager
• Safety Compliance: Follow all EHS policies and procedures while learning safe work practices in industrial settings

Qualifications

What We're Looking For

Education & Experience

• Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Recent graduates or candidates with 0-2 years of relevant experience are welcome.
• Interest in chemical water & process treatment
• Strong academic background or internship experience in technical fields and/or industrial environments
• A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)

Key Characteristics

• Strong analytical and problem-solving aptitude
• Proficiency in mathematical calculations and chemistry concepts
• Excellent written and verbal communication skills
• Eagerness to learn and develop technical expertise
• Detail-oriented with strong organizational abilities
• Ability to work collaboratively in a mentoring environment
• Comfortable learning in industrial environments
• Enthusiasm for environmental sustainability and water treatment
• Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)

What Success Looks Like

• Successfully complete all required technical training programs
• Demonstrate proficiency in sample collection and basic data analysis
• Contribute accurate and timely support to Account Manager activities
• Build foundational knowledge of customer industries and applications
• Show progression toward independent technical analysis capabilities
• Maintain safety standards and professional conduct at all customer sites.

Additional Information

Why Veolia?

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll receive comprehensive mentoring, extensive technical and commercial training, and clear pathways for career advancement in the growing field of water treatment and environmental sustainability.

This position offers excellent learning opportunities and is designed to prepare you for advancements

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.