Account Relationship Manager, Mid-Atlantic

1-800-Flowers.com; Jericho (NY); Remote; USD 55,000 - 65,000; Full time

Job summary

A major floral industry company is seeking an Account Relationship Manager to build strong relationships and support their customer base. This remote role covers multiple states and requires up to 75% travel. Ideal candidates have 2-3 years of outside sales experience, excellent communication skills, and proficiency in Salesforce. The expected salary range is $55,000 to $65,000 yearly, along with competitive benefits including medical coverage and a 401(k) plan.

Benefits

Competitive compensation package

Comprehensive medical benefits

401k retirement program

80 hours of paid vacation time

30% employee discount

Qualifications

• 2–3 years of experience in outside sales or account management.
• Demonstrated success in meeting or exceeding sales goals.
• Willingness to travel frequently (up to 75%).
• Reliable transportation required.

Responsibilities

• Develop and maintain strong, long-term relationships with existing BloomNet florists.
• Conduct in-person and virtual meetings to promote and educate on BloomNet’s offerings.
• Manage the entire sales cycle—from initial outreach to negotiation.

Skills

Consultative selling skills

Excellent verbal communication

Excellent written communication

Tech-savvy with Microsoft Office Suite

Proficient in Salesforce

Bilingual (Spanish)

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Job description

Overview

Account Relationship Manager (ARM) to join our team and help grow and support our customer base across the floral industry. This role is ideal for someone who thrives on building strong relationships, providing exceptional service, and delivering tailored solutions that meet client needs. As an ARM, you will play a key role in supporting our florists, driving adoption of BloomNet programs, and ensuring long-term customer success.

Location and Travel

Location: Remote (Maryland, Central Pennsylvania, Washington D.C. Metro Area, and West Virginia Territory)

Travel Requirement: Up to 75%

Responsibilities

• Develop and maintain strong, long-term relationships with existing BloomNet florists.
• Conduct in-person and virtual meetings to promote and educate on BloomNet’s offerings.
• Clearly communicate the value and benefits of BloomNet’s products and services.
• Implement a structured follow-up process for each opportunity to drive conversions.
• Manage the entire sales cycle—from initial outreach to negotiation and contract execution.
• Stay current on industry trends, competitor activity, and new product features.
• Leverage insights to position BloomNet competitively in the market.
• Utilize CRM tools (Salesforce) to accurately track interactions, manage pipelines, and report key sales metrics.
• Work closely with cross-functional teams including marketing, customer service, and product development to support client needs.
• Participate in trade shows and industry events to grow brand visibility and identify new business opportunities.
• Share knowledge and best practices with team members to contribute to a collaborative environment.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2–3 years of experience in outside sales or account management.
• Demonstrated success in meeting or exceeding sales goals.
• Strong consultative selling skills and a customer-first mindset.
• Excellent verbal and written communication skills.
• Tech-savvy with proficiency in Microsoft Office Suite and Salesforce.
• Bilingual (Spanish) strongly preferred.
• Willingness to travel frequently (up to 75%).
• Reliable transportation required.

What We Offer

• Competitive compensation package with base salary and performance incentives.
• Comprehensive benefits including medical, dental, vision, and 401(k).
• A supportive and team-oriented culture.
• Opportunity to represent a well-established, respected brand in the floral industry.

Salary: The expected salary range for this position is $55,000 to $65,000 yearly. The actual compensation will be determined by experience and other factors permitted by the law.

To ensure that we remain an employer of choice, we offer comprehensive and competitive health, wellness, and other benefits to regular and full-time team members. Benefits vary by location, average hours, and time with the company.

Benefits for this location include*:

• Medical, dental, vision, life and disability insurance for the associate and family (if applicable)
• Flexible Spending Account
• Health Savings Account
• 401k retirement program
• Mental health resources/ Employee Assistance Program
• 80 hours of paid vacation time (accrued on an hourly basis)
• 9 paid holidays
• 30% employee discount across our family of brands
• Potential eligibility for annual merit-based wage increase, if applicable

*Exact benefit terms, conditions and eligibility requirements are governed by official plan documents and are subject to applicable law. In addition, the Company reserves the right to change the terms and conditions and to terminate these and other plans and programs at any time.