Account Relationship Manager - Eagan, MN

Stellar Industrial Supply; Eagan (MN); On-site; USD 74,800 - 88,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with employer match

Paid time off

Job summary

Stellar Industrial Supply is seeking an Account Relationship Manager to drive sales growth and build strong customer relationships within an assigned territory. The role focuses on understanding customer operations, delivering value-driven solutions, and managing a portfolio of accounts.

You will develop a deep knowledge of Stellar’s products and services, execute growth plans, and collaborate with cross-functional teams to ensure outstanding customer support.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• 1+ year outside sales or account management experience.
• Industrial distribution or technical sales experience is a plus.

Responsibilities

• Manage multiple customer accounts within an assigned territory.
• Build and maintain customer relationships through regular communication and on-site visits.
• Develop a thorough understanding of customer operations, challenges, and business objectives.
• Identify opportunities to expand Stellar’s products, service offerings, and value-added solutions.
• Maintain accurate customer records and pipeline activity in ProtonAI.

Skills

Relationship building

Customer service

Communication

Time management

Sales territory planning

Negotiation

Education

GED/High School Diploma

Bachelor’s degree in Business/Sales/Marketing

Tools

CRM platforms

Microsoft Excel

PowerPoint

Job description

Job Details

Location: Eagan, MN 55121

Position Type: Full Time

Education Level: GED/High School Diploma

Salary Range: $74,800.00 - $88,000.00 Base + Commission per year

Travel: Local Travel, some overnight

Job Shift: Day

Job Category: Sales

Position Summary

The Account Relationship Manager is an entry‑level sales professional responsible for developing and maintaining strong customer relationships, driving sales growth, and delivering value‑driven solutions within an assigned territory.

Essential Duties and Responsibilities

• Manage multiple customer accounts within an assigned territory while maintaining high levels of retention and satisfaction.
• Build and maintain strong customer relationships through regular communication and on‑site visits.
• Develop a thorough understanding of customer operations, challenges, and business objectives.
• Deliver exceptional customer service while serving as a trusted advisor.
• Establish and execute sales growth plans for assigned customers and territories.
• Identify opportunities to expand Stellar’s products, service offerings, and value‑added solutions.
• Develop and maintain a pipeline of prospective customers through networking, referrals, research, cold calling, and business development activities utilizing ProtonAI.
• Plan, organize, and prioritize territory development activities to achieve established sales goals.
• Develop a consistent understanding of Stellar’s Value Proposition and apply it effectively during customer interactions.
• Identify opportunities to reduce customer costs, improve efficiencies, and strengthen operations.
• Document and communicate customer cost savings resulting from Stellar’s products and services.
• Collaborate with Specialists and supplier representatives to deliver customized customer solutions.
• Partner with Customer Experience, Operations, Specialists, and supplier representatives to ensure exceptional customer support.
• Maintain accurate customer records, pipeline activity, and sales opportunities within ProtonAI.
• Stay current on product knowledge, industry trends, and Stellar systems and tools.
• Participate in ongoing training and professional development.
• Demonstrate professionalism, integrity, accountability, and ethical business practices.
• Support continuous improvement and contribute to team success.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in Business, Sales, Marketing, or a related field preferred.
• Equivalent combinations of education, training, and relevant work experience may be considered.

Experience

• At least 1 year of outside sales, account management, business development, or customer relationship experience required.
• 1–3 years of similar experience preferred.
• Industrial distribution, manufacturing, MRO, or technical sales experience is a plus.
• Mechanical or technical aptitude preferred.

Knowledge, Skills & Abilities

• Passion for helping customers solve operational challenges.
• Strong relationship‑building, interpersonal, and customer service skills.
• Excellent verbal and written communication skills.
• Strong organizational, planning, and time‑management skills.
• Ability to prioritize multiple responsibilities in a fast‑paced environment.
• Strong analytical and problem‑solving abilities.
• Ability to interpret customer needs and recommend value‑added solutions.
• Self‑motivated with the ability to work independently.
• Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.
• Ability to learn CRM platforms, business systems, and Stellar’s product offerings.
• Commitment to professionalism, accountability, and Stellar’s core values.

Additional Requirements

• Must be at least 18 years of age.
• Must possess a valid driver’s license and maintain an acceptable driving record.
• Must be able to pass a background check and drug screening.
• Must be legally authorized to work in the United States.
• Must maintain regular and reliable attendance.
• Willingness and flexibility to travel throughout the assigned territory, including occasional overnight travel.

Working Conditions

Physical demands include frequent driving and travel to customer locations, regular use of computers and mobile devices, standing and walking throughout customer facilities for extended periods, and occasional lifting of up to 25 pounds.

Work environment is primarily performed in customer facilities, branch locations, and home office settings within the assigned sales territory. The role requires frequent collaboration with customers, supplier representatives, Customer Experience, Specialists, and Operations teams. It involves regular use of CRM software, Microsoft Office applications, and mobile technology in a fast‑paced environment. Employees must follow all company and customer‑specific safety, security, and workplace policies.

Benefits

Medical, dental, and vision insurance; company‑paid life and AD&D insurance; long‑term disability insurance; 401(k) with employer match; paid time off and paid holidays; gym reimbursement program; Employee Assistance Program (EAP); employee rewards and recognition program; and HSA with company contribution on eligible plans. Benefits are subject to eligibility requirements and may be modified by Stellar Industrial Supply at any time.

Stellar Industrial Supply is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Applicants who require a reasonable accommodation during the application or hiring process may contact Human Resources at [e-mail] for assistance.