Account Relations Manager - Grow Clients (Bonus + Car)

Compass Group USA; Appleton (WI); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Yearly bonus opportunity

Company car

Job summary

The Canteen Account Relations Manager role in Appleton, WI is responsible for managing key client accounts, strengthening client relationships, ensuring service excellence, and supporting operational teams.

This position emphasizes client retention, service optimization, and overall client satisfaction, with a salary range of $65,000 to $75,000 per year and a yearly bonus opportunity plus a company car.

Qualifications

• 3+ years in client relations or account management.
• Strong interpersonal, communication, and presentation skills.
• Ability to manage multiple accounts and priorities.
• Experience with CRM platforms such as Salesforce or Dynamics 365.
• Excellent organizational skills and attention to detail.

Responsibilities

• Serve as the primary point of contact for assigned client accounts.
• Build and maintain strong, long-term client relationships.
• Understand client needs and provide tailored solutions and support.
• Collaborate with internal departments to ensure seamless service delivery.
• Monitor client satisfaction and implement strategies for continuous improvement.
• Proactively identify opportunities to expand client engagement and account growth.
• Track client issues, oversee resolution efforts, and ensure timely communication.
• Prepare reports, business reviews, and presentations for clients and leadership.
• Support client success initiatives and contribute to overall account retention efforts.

Skills

Client relations

Account management

Communication skills

Cross-functional collaboration

Presentation skills

Tools

Salesforce

Dynamics 365

Job description

The Canteen Account Relations Manager role in Appleton, WI is responsible for managing key client accounts, strengthening client relationships, ensuring service excellence, and supporting operational teams.

This position emphasizes client retention, service optimization, and overall client satisfaction, with a salary range of $65,000 to $75,000 per year and a yearly bonus opportunity plus a company car.