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A leading company in control products located in Los Angeles is seeking an Accounts Receivable Collections Specialist. This role involves optimizing collection processes, maintaining customer relationships, and ensuring timely payments. The ideal candidate has 1-3 years of relevant experience, strong communication skills, and proficiency in MS Office. A salary range of $24 to $29.32 per hour with additional benefits is offered.
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About the Job
Barksdale Control Products (a Crane Company) is looking for a Accounts Receivable Collections Specialist to join our Los Angeles based Accounting team. The position is responsible for managing and optimizing the collection of outstanding accounts receivable balances. This role plays a critical part in maintaining healthy cash flow and ensuring timely payment from customers or clients. The Collections Specialist will interact with customers, analyze account information, and employ various collection techniques to recover outstanding debts.
PRINCIPLE RESPONSIBILITIES
Customer Contact:Initiate contact with customers through phone calls, emails, and written correspondence to discuss overdue invoices and payment arrangements.
Customer’s Account Reconciliation:Review customer accounts to ensure accuracy and resolve any discrepancies or disputes that may delay payment.
Documentation:Maintain detailed records of all communication and collection activities, including notes on payment promises and follow-up actions.
Payment Processing:Process incoming payments
Aging Analysis:Regularly review accounts receivable aging reports to identify delinquent accounts and prioritize collection efforts.
Dispute Resolution:Investigate and resolve customer billing issues, disputes, and discrepancies in a timely manner.
Reporting:Prepare regular reports on collection activities, including account statuses and progress towards collection goals, to management.
Customer Relationship Management:Build and maintain positive relationships with customers while still ensuring the timely collection of outstanding balances.
CRITICAL FACTORS FOR SUCCESS
Excellent communication and negotiation skills.
Attention to detail and accuracy in data entry and record-keeping.
Problem-solving skills and ability to handle difficult customer interactions.
PROFESSIONAL EXPERIENCE / SKILLS & QUALIFICATIONS
1-3 years experience in a similar role
High school associate or some college
Experience with Microsoft Word, Excel and Outlook is required
Working Conditions:
This position is on-site
May require occasional overtime to meet collection goals and deadlines.
Salary range: $24 to $29.32 hourly with 5% bonus potential. Several factors contribute to actual salary, including experience in a similar role or performing comparable job responsibilities, skills, training, and other qualifications. Compensation packages also include comprehensive benefits, 401K contribution and match, Paid Time Off, paid holidays, tuition reimbursement and more.
$24 to $29.32 hourly
This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.
Barksdale designs and manufactures high-performance control and monitoring products for niche applications in the transportation, general industrial and oil and gas markets. The business offers a broad product portfolio that includes control valves and control & monitoring instrumentation for pressure, temperature, level, flow and speed. With a global footprint, brand recognition and exceptional quality, Barksdale is able to provide unique and customized solutions to customers across our diverse markets.