Account Partner, Eats SMB

Uber; Miami (FL); On-site; USD 76,871 - 81,001; Full time

Benefits offered by this job

Bonuses

Equity

Benefits

Job summary

Uber Eats is seeking sharp, highly motivated individuals to join our SMB Account Management Team in the Miami area. You will manage a high-value portfolio of restaurant partners, drive revenue opportunities, and help Uber Eats be the platform of choice for partners.

We value self-starters who can thrive in a fast-paced environment, with a focus on retention, adoption, and strategic problem-solving. Eligible for bonuses, equity, and a broad benefits package.

Qualifications

• At least 1 year of experience in a B2B, client facing role.
• Experience navigating the customer lifecycle including prospecting new contacts within an existing client organization.
• CRM experience (Salesforce) is a plus.

Responsibilities

• Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
• Identifying new sales opportunities through product adoption and location expansion
• Identify opportunities and recognize additional revenue potential
• Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
• Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
• Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

Skills

B2B sales

Account management

Client relationship

Sales prospecting

Tools

Salesforce

Google Suite

Job description

About The Role

Uber Eats is looking for sharp, highly motivated individuals to join our Small-to-Medium Sized Business (SMB) Account Management Team.

About The Role

Uber Eats is looking for sharp, highly motivated individuals to join our Small-to-Medium Sized Business (SMB) Account Management Team.

What You'll Do

Spanish-Speaking is required for this role.

• Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
• Identifying new sales opportunities through product adoption and location expansion
• Identify opportunities and recognize additional revenue potential
• Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
• Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
• Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

Basic Qualifications

• At least 1 year of experience in a B2B, client facing role (Sales, Customer Success, Account Management, or upper management retail/food industry)

Preferred Qualifications

• Experience navigating the customer lifecycle including prospecting new contacts within an existing client organization
• Self-starter attitude and ability to thrive in a fast-paced, autonomous team environment
• Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
• Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets
• Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
• Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact CRM experience (Salesforce experience a plus)
• Google Suite Experience is highly preferred

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

For Miami, FL-based roles: The total annualized on-target earnings (OTE) for this position is USD $76,871 - USD $81,001. The OTE includes a base hourly rate of USD $25.87 per hour - USD $27.26 per hour and an annualized cash variable incentive target range of USD $23,061 - USD $24,300.

The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits.