Account Manager Workforce Learning Solutions, Healthcare Vertical

Rowan-University; Glassboro (NJ); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

NJ State health benefits

Dental benefits

Retirement benefits

Tuition reimbursement for employee/spo

Tuition reimbursement for dependents

Job summary

Take the lead in transforming healthcare education as Rowan Online’s Account Manager for Workforce Learning Solutions – Healthcare, where your strategic partnerships drive enrollment growth, student success, and workforce readiness.

With competitive salary and full NJ State benefits including tuition reimbursement for you and your family this role puts you at the center of building and sustaining long-term relationships with hospitals, healthcare organizations, and professional associations.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Excellent interpersonal and customer service skills.
• Strong written and verbal communication skills.
• Proven ability to manage multiple partnerships and priorities.
• Strong organizational, time management, and attention to detail.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficiency with CRM tools, outreach platforms, and Microsoft Office.
• Successfully complete criminal clearance as required.

Responsibilities

• Build, manage, and expand education partnerships with healthcare organizations.
• Develop relationships across levels of partner organizations.
• Identify new partnership opportunities to drive enrollment outcomes.
• Serve as primary contact for assigned healthcare partners.
• Conduct regular engagement meetings to review activity and outcomes.
• Provide timely follow-up and responsive support.
• Support student recruitment through partnerships.
• Participate in recruitment meetings and events.
• Collaborate with internal teams to align strategies.
• Maintain CRM documentation and track engagement.

Skills

Interpersonal skills

Customer service

Written communication

Verbal communication

Time management

Organizational skills

Independent worker

CRM tools

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

CRM tools

Outreach platforms

Microsoft Office

Job description

Welcome to Rowan University’s Career Site

A top 100 national public research institution, Rowan University offers bachelor’s through doctoral and professional programs in person and online to nearly 25,000 students. The fastest-growing public research institution in the Northeast and among the country’s top 10 fastest-growing, Rowan offers a thriving multidisciplinary environment with a strong emphasis on practical research in health care, engineering, science and business, while ensuring excellence in undergraduate education. Nationally recognized for innovation, high-quality, affordable education and public-private partnerships, Rowan is one of two universities in the U.S. to offer M.D., D.O. and D.V.M. degree programs.

All positions are contingent upon budget appropriations.

Rowan Employee Benefits

Rowan University offers a comprehensive benefits package to its staff and faculty members* including health, prescription, and dental coverage, vision reimbursement, a variety of investment options including mandatory pension programs and voluntary retirement savings opportunities, tuition benefits and scholarships, and paid time off. For more information on available benefits at Rowan, please visit the Benefits website . Benefits available to employees of the Rowan-Virtua School of Osteopathic Medicine can be viewed here .

*Available benefits are dependent upon employee class and union affiliation.

Account Manager Workforce Learning Solutions, Healthcare Vertical

Job no: 501760
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Managerial

Schedule

Monday-Friday 8:00am-4:00pm, or other schedule agreed upon by the employee and Supervisor

Work Environment

This position is based at Rowan Online’s dynamic and interactive team hub, located in downtown Glassboro, NJ. Rowan Online Account Managers thrive in our contemporary collaborative workspace, intentionally designed to facilitate meaningful connections and innovative thinking. In addition to the synergistic work environment, this role is eligible to participate in Rowan's Flexible Work Arrangement (hybrid work) policy. To ensure exceptional support for our external partners and students, in-office and remote days follow a consistent pattern, with regular adjustments for strategic meetings, partner engagement, and special events. This role occasionally requires evening and weekend hours, as well as local travel to partner organizations, including hospitals and healthcare systems, to provide diverse engagement opportunities with Rowan Online’s workforce learning community.

What is the opportunity?

This role is at the heart of Rowan Online’s mission to expand access, empower learners, and elevate the impact of high-quality digital education. We are seeking a dynamic and relationship-driven Account Manager, Workforce Learning Solutions – Healthcare Vertical to join our growing team.

What is in it for you?

You will have the opportunity to make a measurable impact on enrollment growth, workforce readiness, and the student experience within a growing online division of Rowan University. This role offers meaningful collaboration with internal teams and external partners, cross-functional problem-solving, and the chance to shape workforce education strategies through data-informed decision-making. Eligible employees receive comprehensive NJ State health, dental, and retirement benefits; generous accrued time off and paid holidays; and tuition reimbursement for employees, spouses, and dependents to attend Rowan University, Glassboro (undergraduate degrees only for spouses and dependents).

What will you be doing?

Strategic Partnership Development and Management

• Build, manage, and expand education partnerships with healthcare organizations, professional associations, and workforce development groups.
• Develop productive relationships across multiple levels of partner organizations, including executive leadership, operational leaders, and designated Points of Contact.
• Identify new partnership opportunities while strengthening existing relationships to drive measurable recruitment and enrollment outcomes.

Ongoing Engagement and Relationship Stewardship

• Serve as the primary contact for assigned healthcare partners, maintaining responsive and reliable communication to support strong collaboration.
• Conduct regular engagement meetings to review partnership activity, recruitment outcomes, and opportunities for expanded collaboration.
• Provide consistent support through proactive communication, timely follow-up, and responsiveness to partner needs.

Recruitment and Enrollment Growth

• Support student recruitment through relationship-based engagement with healthcare partners.
• Participate in and facilitate recruitment meetings, informational sessions, and live recruitment events to generate prospective student interest.
• Contribute to enrollment growth by supporting recruitment initiatives aligned with partnership activities.

Outreach and Business Development Activity

• Maintain personalized outreach to partner leadership and key stakeholders through phone, email, and professional networking platforms.
• Plan and conduct partnership meetings and recruitment discussions that align Rowan Online offerings with healthcare workforce development needs.
• Identify and develop new opportunities to strengthen partnerships and expand program awareness among prospective learners.

Cross-Functional Collaboration

• Work closely with Business Development Representatives to ensure smooth transitions of qualified leads and continuity of partner engagement.
• Coordinate with internal teams to support recruitment-focused events and partnership initiatives.
• Collaborate with enrollment, academic, and operational teams to ensure partnership strategies align with institutional priorities and program offerings.

Data Management and Accountability

• Maintain accurate documentation of partner interactions, outreach efforts, and partnership outcomes using CRM tools.
• Track engagement activity and partnership progress to support strategic planning and continuous improvement.
• Ensure timely reporting of outreach, meetings, recruitment efforts, and partnership engagement outcomes.

What do we require from you?

• Bachelor’s degree or equivalent combination of education and relevant experience required.
• Excellent interpersonal and customer service skills.
• Strong written and verbal communication skills.
• Proven ability to manage multiple partnerships and priorities simultaneously.
• Strong organizational, time management, and attention to detail skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficiency with CRM tools, outreach platforms, and Microsoft Office or similar applications.
• Successfully complete criminal clearance as required.

Preferred Qualifications

• Experience working with healthcare, workforce development organizations, or employer partnerships.
• Experience in higher education, online learning, or adult/continuing education environments.
• Demonstrated success in partnership development, recruitment, or enrollment growth roles.
• Experience working with healthcare organizations, hospitals, or healthcare systems.

Salary & Benefits:

In compliance with The State of New Jersey's Pay Transparency Act, the annual base salary range for this position is Managerial ($85,000.00 - $100,000.00), with placement within the range determined by candidate's qualifications, professional experience, internal equity, and other factors.

For internal applicants, salary is determined per the Pay Adjustment formula (NJAC 4A:3-4.9 & 4.10)

For eligible employees, benefits include: comprehensive NJ State health, dental and retirement benefits, extensive accrued time off/paid holidays, and tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).

For more detailed information, please visit: https://sites.rowan.edu/hr/benefits/

Notes:

Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.

Only completed online applications submitted on or before the posted deadline will be considered.

Equal Employment Opportunity Statement:

Rowan University is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available persons in every job. Rowan University prohibits unlawful discrimination based on race, color, creed, gender, gender identity, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. All such discrimination is unlawful and prohibited by Rowan University. It is also our policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

Advertised: Aug 14 2026 Eastern Daylight Time
Applications close: Sep 4 2026 11:55 PM Eastern Daylight Time

Take the lead in transforming healthcare education as Rowan Online’s Account Manager for Workforce Learning Solutions – Healthcare, where your strategic partnerships drive enrollment growth, student success, and workforce readiness. With competitive salary and full NJ State benefits including tuition reimbursement for you and your family this role puts you at the center of building and sustaining long-term relationships with hospitals, healthcare organizations, and professional associations. Join a collaborative, impact-driven team in downtown Glassboro, NJ, and shape workforce learning initiatives that empower students, support partners, and elevate Rowan Online’s healthcare programs.

Residency Requirements

Rowan University is subject to the residency requirements of the NJ First Act (N.J.S.A. 52:14-7, P.L. 2011, Chapter 70). Any person hired to a non-exempt position shall either have their principal residence in New Jersey or have one (1) year from the date of employment to establish, and then maintain, principal residence in the State of New Jersey. Any person hired to an exempt position shall either have their principal residence in New Jersey, Delaware, Pennsylvania, or New York or have ninety (90) days from the date of employment to establish, then maintain, principal residence in the State of New Jersey, Delaware, Pennsylvania, or New York.

Note on STEM-OPT Employment

Note on STEM-OPT Employment Please note that STEM OPT employment is not permitted at Rowan University. To be eligible for a STEM OPT extension, the student's employer must be registered in E-Verify and must use the system to verify all new employees. While Rowan University is registered in the E-Verify system, the University does not use the system to verify all new employees, only those that are working on a Federal Contract. This means that Rowan does not permit individuals to work at the University using a STEM OPT Employment Authorization Document as proof of US Work Authorization.

Non-Discrimination at Rowan University

Rowan University is committed to creating a welcoming environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities.

To request reasonable accommodation, contact Christy Mroz,Administrative Assistant,[e-mail], 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply.

Pursuant toTitle IX of the Education Amendments of 1972 and supporting regulations, Rowan does not discriminate on the basis of sex in the education programs or activities that it operates; this extends to admission and employment. Inquiries about the application of Title IX and its supporting regulations may be directed to the Assistant Secretary for Civil Rights, Office for Civil Rights, U.S. Department of Education, or to the University’s Title IX Coordinator, Office of Student Equity & Compliance, Rowan University, Hawthorne Hall, Suite 312, 201 Mullica Hill Rd, Glassboro, NJ 08028, [e-mail] , 856-256-5440.

For information on the Title IX Sexual Harassment/Sexual Assault policy and grievance procedures, please click here .

Annual Security and Fire Safety Report

Rowan is committed in assisting all members of our University community in providing for their safety and security.

The Annual Security and Fire Safety Report is available on the Rowan University Police Department (RUPD), Clery Act webpage here .