Account Manager Trainee

United Lumber and Reman; Muscle Shoals (AL); On-site; USD 42,000 - 65,000; Full time

Job summary

UFP Industries seeks a Sales Trainee in Muscle Shoals, AL to learn our products, policies and procedures and perform basic sales and customer service activities under the Regional Sales Manager’s guidance.

You will travel with Account Managers, enter orders, prepare reports, build customer relationships, and gain hands-on knowledge of the sales cycle and business systems while using MS Office tools.

Qualifications

• Bachelor's degree in business or marketing or equivalent work experience.
• Working knowledge of Microsoft Office applications (Excel, Word, Outlook).

Responsibilities

• Learn products, policies and procedures and perform basic sales and customer service activities.
• Enter orders accurately and efficiently.
• Prepare detailed reports as required by supervisors and management.
• Develop strong customer relationships and communicate effectively with stakeholders.
• Travel with Account Managers to gain industry exposure and support sales activities.

Skills

Sales basics

Customer service

Communication

Time management

Education

Bachelor's degree in business or marketing

Tools

MS Office Suite

Teams & Outlook

Job description

Job Summary

The Sales Trainee is responsible for learning Company products, policies, and procedures, and performs basic sales and customer service activities. Works under close direction of the Regional Sales Manager; little discretion and judgment on work priority; and a small degree of creativity is expected.

Principle Duties and Responsibilities

• Understands and applies business math to manufacturing processes to enhance efficiency and accuracy.


• Assists in production activities to gain a comprehensive understanding of operational procedures.


• Develops a thorough knowledge of UFPI-utilized Business Systems, applications, and sales tools.


• Enters orders in systems accurately and efficiently.


• Prepares detailed reports as required by supervisors and management.


• Utilizes MS Office Suite proficiently, including Teams and Outlook, to manage time, communication, and organizational tasks.


• Develops a comprehensive understanding of company products, procedures, and policies related to sales.


• Communicates effectively with all organizational levels and the public, both verbally and in writing.


• Demonstrates the ability to develop and maintain strong customer relationships.


• Assists in customer service activities, addressing inquiries and resolving issues promptly.


• Manages multiple tasks simultaneously, sets priorities, and meets deadlines consistently.


• Plans and executes meetings effectively, ensuring all necessary materials and participants are prepared.


• Understands the purchasing, shipping, and receiving processes within the company.


• Develops a comprehensive understanding of the sales cycle and process.


• Travels with Account Managers to become proficient with industry terms and assist in sales activities.


• Makes sales calls to current and prospective clients, demonstrating professionalism and product knowledge.


• Travels to other facilities as part of the best practice training

Qualifications

Bachelor's degree in business or marketing, or equivalent work experience Working knowledge of Microsoft Office, including Excel, Word, Outlook, and other software for business applications

The Company is an Equal Opportunity Employer.

Wondering what the companies of UFP Industries are all about? We're successful. We've been around for more than 65 years, and we've been profitable every year since our founding. We work hard, and we know how to set and beat records. We're competitive. Our line of work is demanding, but you'll get back what you put in and have fun doing it. We're family. We care for each other and want to see each other succeed. We enjoy watching each other build great careers and take advantage of the many opportunities we have to advance. And that makes UFP Industries a great place to be. We work hard and smart. We learn and grow from each other, from experience, from trial and error, from success. We collaborate to maintain our competitive edge. And we do it all on a global scale.