Account Manager - Tiers Accounts

Freudenberg Group; Plymouth (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

Freudenberg Group is seeking an experienced Account Manager in Plymouth, Michigan. The role involves leading commercial activities for assigned accounts and developing strong customer relationships.

The ideal candidate should have a B.S. or B.A degree, 5-10 years of automotive Tiers Account Management experience, and excellent interpersonal skills. This position offers opportunities for growth within a diverse workforce committed to inclusion.

Qualifications

• 5-10 years of automotive Tiers Account Management experience.
• Engineering experience with automotive seals, polymers, and/or electric vehicle systems.
• Ability to travel to production sites and customers.

Responsibilities

• Lead all commercial activities within assigned accounts.
• Build strong relationships across diverse personalities.
• Manage multiple priorities focusing on urgency.

Skills

Account Management

Customer Relationship Management

Negotiation Skills

Problem Solving

Education

B.S. or B.A in Business Management or Engineering

Job description

## Account Manager - Tiers AccountsApplylocations: Plymouth, MItime type: Full timeposted on: Posted Todayjob requisition id: R\_00103020**Working at Freudenberg: We will wow your world!**# Responsibilities:* Lead all commercial activities within assigned accounts, including new customer acquisition, business development, pricing strategy, issue resolution, and service improvement to maximize customer satisfaction.* Build strong relationships across diverse personalities and backgrounds. Demonstrate high emotional intelligence and conflict resolution skills.* Own the customer relationship with minimal supervision, escalating issues when needed while remaining accountable for outcomes.* Quickly grasp and communicate technical product information. Apply creativity and problem-solving to overcome challenges.* Stay resilient through setbacks, supporting cross-functional teams when necessary to achieve goals.* Apply negotiation and value-selling techniques to drive profitability. A competitive, goal-oriented mindset is key.* Manage multiple priorities with attention to detail, focusing on what’s most important and urgent.* Develop strategic 5-year plans for key accounts, identifying risks and actionable steps to ensure long-term success.# Qualifications:* B.S. or B.A degree in Business Management, Engineering (Mechanical, Aeronautical, Manufacturing or equivalent).* Aggressive self-starter with strong organizational skills and attention to details requiring minimal supervision,* 5 – 10 years automotive Tiers Account Management experience.* Strong interpersonal skills and “hunter” mentality.* Ability to travel to FNST production sites and customers as required.* Engineering experience with automotive seals, polymers, and/or electric vehicle systems are a significant plus. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Freudenberg-NOK General Partnership