Account Manager, Texas

StackAdapt; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading marketing technology company is seeking a Client Services Specialist to manage post-sales client relationships. The role focuses on optimizing client campaigns, enhancing user adoption of the platform, and ensuring client satisfaction. Ideal candidates will have 3+ years in programmatic media buying. This position offers a competitive salary and exceptional benefits, including health coverage and remote work options.

Benefits

Highly competitive salary

401K and Pension Savings

Paid time off including birthdays

Mental health care platform access

Health benefits from day one

Work from home reimbursements

Global WeWork membership

Robust training and onboarding

Support for personal development initiatives

Access to programmatic courses and certifications

Generous parental leave

Supportive company culture

Social and team events

Qualifications

• 3+ years of experience in Real Time Bidding/programmatic expertise.
• Experience running Google Ad Words, Facebook Ads.
• Proven success in managing client relationships and delivering service excellence.

Responsibilities

• Act as the main point of contact for your portfolio of clients.
• Design unique campaign strategies within the StackAdapt platform.
• Provide regular reporting on campaign goals and optimize to meet KPIs.
• Participate in identifying upselling opportunities.

Skills

Real Time Bidding/programmatic expertise

Google Ad Words

Client relationship management

Technical communication

Job description

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.

Reporting to the Senior Manager, Client Services, you’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with your Account Executives, Client Service support teams, and cross functional teams to maximize the campaign ROI of our customers. Additionally, this role will allow you to use your RTB/Programmatic media buying experience to optimize campaigns and come up with unique solutions that ensure our clients are satisfied with their campaign performance.

StackAdapt is a Remote First company although we are prioritizing candidates located in Texas.

What you'll be doing:

• Act as the main point of contact for your portfolio of clients across a wide range of verticals
• Design unique campaign strategies within the StackAdapt platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
• Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
• Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
• Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
• In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
• Provide Strategic Thought Leadership, acting as a strategic advisor to your clients
• Travel up to 20% of time

What you'll bring to the table:

• 3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and delivering service excellence
• Focus on retaining accounts and growing revenue
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Familiarity with the latest digital advertising trends and ideas
• Experience working with complex databases is a plus

StackAdapt's Enjoy:

• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

About StackAdapt

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Here at StackAdapt, we strive to break down barriers so everyone can thrive. We are a global company and we must reflect the diverse world we work in. We are committed to building an inclusive workforce that fully represents the many different cultures, backgrounds and viewpoints of our employees, our customers and our communities. Participation in the optional demographic survey is confidential and voluntary; responses are kept separate from your name or job application and are used for diversity, equity, and inclusion reporting purposes. By choosing to answer, you consent to our collection and use of this information for reporting and analytics.