Account Manager - TEPEZZA - Raleigh, NC (Rare Disease)

BioSpace; Charlotte (NC); On-site; USD 148,687 - 177,264; Full time

Benefits offered by this job

Comprehensive employee benefits

Retirement and Savings Plan

Flexible work models

Discretionary annual bonus program

Stock-based long-term incentives

Job summary

A leading biopharmaceutical company seeks an Account Manager for TEPEZZA in Raleigh, NC. This role involves establishing demand, educating healthcare professionals, and managing relationships to promote TEPEZZA effectively. Candidates should have sales experience in the pharmaceutical or biotech industries and be adept at navigating complex healthcare environments. The expected salary range is $148,687 to $177,264, reflecting relevant skills and experience.

Qualifications

• 3 years of sales experience in pharmaceuticals, biotech, or medical devices.
• Experience promoting products requiring extensive coordination with healthcare stakeholders.
• Ability to travel frequently within the assigned territory.

Responsibilities

• Develop and execute a comprehensive territory business plan.
• Build and manage relationships with healthcare professionals.
• Educate medical professionals about disease states and product information.

Skills

Sales experience

Relationship building

Communication skills

Problem-solving

Education

Bachelor's Degree

Associate Degree

High School Diploma/GED

Tools

Microsoft Office

Virtual communication tools

Job description

Account Manager - TEPEZZA - Raleigh, NC (Rare Disease)

Territory Covers: Raleigh, NC. The candidate should reside in Raleigh, NC or within a reasonable commuting distance. Ability to travel frequently within the territory is required.

Represent TEPEZZA to physicians and healthcare professionals, establishing product demand, delivering comprehensive account management, and supporting optimal patient care.

What You Will Do

In this vital role you will serve as a central point of contact, educate medical professionals and external stakeholders on disease state awareness and product information, and support optimal patient care.

Responsibilities

• Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
• Promote TEPEZZA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
• Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
• Build and manage strong relationships with a range of stakeholders across the patient care ecosystem including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
• Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
• Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
• Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
• Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
• Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
• Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.
• Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
• Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
• Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
• Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.

What We Expect Of You

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.

Basic Qualifications

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
• Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
• High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.

Preferred Qualifications

• Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
• Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
• Prior experience working in or with Endocrinology or Ophthalmology strongly preferred.
• Familiarity with infused therapies, buy-and-bill products, products under medical benefit highly desired.
• Experience engaging within community practices, academic centers, IDNs, hospital systems.
• Ability to collaborate effectively in a matrix environment, working cross-functionally with Market Access, Patient Services, MSLs, Nurse Educators, TLLs.
• Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
• Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
• Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders.
• High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
• Willingness to travel approximately including occasional overnight or weekend travel as needed.

What You Can Expect Of Us

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $148,687 to $177,264. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan comprising Health and Welfare Plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements, where possible.

Apply now for a career that defies imagination. Objects in your future are closer than they appear. Join us.

Application Deadline: Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.