Account Manager (Temp)

Trusted Media Brands; City of Niagara Falls (NY); Sur place; USD 59 000 - 72 000; Plein temps

Résumé du poste

Trusted Media Brands in New York is seeking an Account Manager to own the customer lifecycle of our digital, streaming and social campaigns from RFP through renewal. You will manage pre- and post-sale activities, media planning, IO processing, asset collection, performance, billing and wrap-up reports.

You will be the main contact for assigned accounts, collaborating with Sales, Marketing, Activation, Data and AdOps.

Qualifications

• Bachelor’s degree
• 1-2 years of experience in media and/or campaign management at an agency/publisher, with a proven track record of collaborating with sales teams and effectively managing client expectations
• Strong multitasking skills in a fast-paced, deadline-driven environment
• Experience with GAM/DCM or other ad servers
• Excellent client service and communication skills, both written and verbal
• Proficient in media math and MS Office applications, particularly Excel and PowerPoint
• Detail-oriented with a commitment to high-quality work
• Knowledge of GAM, Springserve, Boostr, DoubleVerify, IAS, Permutive
• Familiarity with social platforms (FB, IG, TT, YT) and custom content campaign execution

Responsabilités

• Responsible for pre-sale media planning and post-sale campaign management
• Strategize RFP response in partnership with Sales & Marketing, providing thoughtful product recommendations that align with client KPIs
• Execute all aspects of assigned TMB media campaigns including order entry, asset collection, client reporting and optimization recommendations
• Work closely with AdOps team to ensure successful delivery and performance of campaigns across display, video, data, branded content, social, streaming, and email/newsletters
• Compile campaign wrap-up reports in partnership with Sales & Marketing; lead client wrap-up calls and presentations
• Deliver exceptional client service and serve as campaign primary point of contact both internally and externally; addressing inquiries, providing updates, and ensuring KPIs are met
• Manage monthly billing and 3rd party reconciliation for campaigns
• Support the Account Management team with ad hoc projects and tasks (i.e. own our TMB Sponsorship & First-Impression Tracker and Newsletter Sponsored Content Block Tracker), and collaborate with the Marketing Activation and Art teams on initiatives to drive efficiency and growth of TMB business

Connaissances

Client service

Communication

Multitasking

Excel

PowerPoint

Media math

Formation

Bachelor's degree

Outils

GAM/DCM

Springserve

Boostr

DoubleVerify

IAS

Permutive

Description du poste

Role reports to: Director of Media Account Management

Timing: Mid-November 2026-June 2027

Salary: $65k/Annually – Possibilty to convert to a full-time hire

Location: East coast, NY Preferred

About Us:

TMB is the community-driven entertainment company engaging more than 250 million consumers worldwide across streaming TV, social media, web and print. Our portfolio of brands including FailArmy, Family Handyman, People Are Awesome, Reader's Digest, Taste of Home,The Healthy, and The Pet Collective is powered by content that's inspired and created by our fans. Together our community sparks curiosity, fuels laughter, and inspires people to live big, full, fantastic lives. Learn more about our brands, our data-driven marketing solutions, our award-winning licensing services, and much more at trustedmediabrands.com.

About the role:

As an Account Manager, you are responsible for the customer lifecycle of Trusted Media Brands’ digital, streaming and social business from RFP through campaign renewal. You will own the pre- and post- sale process, spanning media planning, inventory assessment, IO processing, asset collection, performance, billing and wrap-up reports. You serve as the point of contact, both internal and external, for all sales support related inquires on your assigned accounts. As a member of the Account Management team, reporting to the Director of Media Account Management, you will work closely with Sales, Marketing, Activation, Data and AdOps, making you a crucial part of TMB’s growth and overall success.

Responsibilities:

• Responsible for pre-sale media planning and post-sale campaign management
• Strategize RFP response in partnership with Sales & Marketing, providing thoughtful product recommendations that align with client KPIs
• Execute all aspects of assigned TMB media campaigns including order entry, asset collection, client reporting and optimization recommendations
• Work closely with AdOps team to ensure successful delivery and performance of campaigns across display, video, data, branded content, social, streaming, and email/newsletters
• Compile campaign wrap-up reports in partnership with Sales & Marketing; lead client wrap-up calls and presentations
• Deliver exceptional client service and serve as campaign primary point of contact both internally and externally; addressing inquiries, providing updates, and ensuring KPIs are met
• Manage monthly billing and 3rd party reconciliation for campaigns
• Support the Account Management team with ad hoc projects and tasks (i.e. own our TMB Sponsorship & First-Impression Tracker and Newsletter Sponsored Content Block Tracker), and collaborate with the Marketing Activation and Art teams on initiatives to drive efficiency and growth of TMB business

Qualifications:

• Bachelor’s degree
• 1-2 years of experience in media and/or campaign management at an agency/publisher, with a proven track record of collaborating with sales teams and effectively managing client expectations
• Strong multitasking skills in a fast-paced, deadline-driven environment
• Experience with GAM/DCM or other ad servers
• Excellent client service and communication skills, both written and verbal
• Proficient in media math and MS Office applications, particularly Excel and PowerPoint
• Detail-oriented with a commitment to high-quality work
• Knowledge of GAM, Springserve, Boostr, DoubleVerify, IAS, Permutive
• Familiarity with social platforms (FB, IG, TT, YT) and custom content campaign execution

About the team:

The Account Management team is continuously evolving to meet the needs of TMB’s digital, streaming and social business and the industry at large. We are a nimble team, with an entrepreneurial spirit to drive growth and new ways of thinking.

We pride ourselves on excellent customer service which is the driving force in our day-to-day operations. We love connecting our passionate and intent-driven community with relevant brands and products to produce results.

As a cross-functional support team, we thrive on collaboration and communication across various departments. This also provides us a unique perspective to the innerworkings of the company overall and opportunity for continued growth and education.

Our Benefits:

We value our people and offer a collaborative and engaging culture. As a Trusted Media Brands employee, you will enjoy work/life balance, generous time off and comprehensive benefits and programs. Learn more about what life is like working at Trusted Media Brands at https://www.trustedmediabrands.com/careers/.

Trusted Media Brands embraces inclusivity and values our diverse community. We are committed to building a team based on qualifications, merit and business need. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.