Account Manager SR Specialized Sales

Lumen; Charleston (WV); Remote; USD 78,000 - 105,000; Full time

Job summary

A leading telecommunications and IT company is seeking a skilled sales professional to identify and develop new sales opportunities. This role involves maintaining relationships with customers and maximizing sales through strategic account management. The ideal candidate will have extensive experience in the telecom industry and expertise in solution selling. A comprehensive benefits package is offered along with a competitive salary range of $78,561 - $104,738.

Benefits

Health benefits

Life insurance

Flexible working hours

Qualifications

• 5+ years of industry experience in telecom or IT/cloud services.
• Experience in selling complex solutions and value selling.
• Self-motivated and results-oriented professional.

Responsibilities

• Identify and develop new sales opportunities.
• Maintain positive ongoing customer relationships.
• Provide accurate sales forecasts to meet quotas.

Skills

Cold calling

Solution selling

Funnel Management

Communication skills

Proficient in MS Office

Tools

Salesforce

Job description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This role will identify and develop new sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. They will work closely with sales teams of different regions to drive cross-regional opportunities and introduces company products and services to new and/or existing customers.

The Main Responsibilities

• Responsible for the implementation of strategic and tactical sales account plans.

• Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.

• Provides accurate weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.

• Develops and manages relationships with acquired and/or existing customers to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.

• Identifies, develops, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas.

• Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.

What We Look For in a Candidate

• 5+ years of industry experience working for a region/global telecom provider/IT or cloud service provider

• Desire and ability to cold call Lumen partners and customers daily to drive revenue attainment

• Experience selling complex solutions, value selling, and/or consultative sales techniques (including but not limited to SASE, SDWAN, DDoS and related Cybersecurity solutions)

• Strong Background in Funnel Management (Salesforce) with a focus on detail

• Experience in solution selling IP, data, voice, and video network services

• Experience in strategic, technical, and business communications application sales

• Excellent communication skills and proficiency in selling to the close

• Self-motivated, pro-active, results-oriented professional

• Proficient in MS office products: Outlook, Word, Excel, Co-Pilot and Powerpoint

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$78,561 - $104,738 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (https://jobs.lumen.com/global/en/benefits-statement)

• Bonus Structure

#LI-MK1

Requisition #: 338993

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Application Deadline

07/30/2025