Account Manager - SMB

Techwolf; Germany (OH); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading tech company is seeking an experienced Account Manager to engage with clients and help them maximize the value of our solutions. This role requires a strong sales background, profound understanding of customer needs, and the ability to demonstrate ROI effectively. Ideal candidates will possess fluency in English and either German or French, with experience in enterprise solutions expected. This position offers a remote-friendly environment with competitive compensation.

Benefits

Competitive salary

Strong internal mobility

Remote-friendly culture

Qualifications

• Minimum of 3 years in a comparable position focused on the sales cycle.
• Ability to translate business challenges into ROI justifications.
• Experience in Professional Services or Customer Success is a plus.

Responsibilities

• Discover and analyze customer goals and challenges.
• Articulate business value to customers.
• Drive revenue growth within assigned customers.
• Execute Account Management Sales strategies.
• Partner with teams to ensure product adoption.
• Acquire industry knowledge and share insights.

Skills

Sales Cycle Support

Business Case Development

Cloud Software ROI Demonstration

Stakeholder Relationship Building

Solution Selling

Remote Work Capability

Sales Tools Competency

Language Proficiency (German or French)

Tools

Salesforce

LinkedIn

Outreach

HubSpot

Job description

Company Description

SmartRecruiters powers Superhuman Hiring by freeing talent acquisition teams from legacy applicant tracking software and equipping them with next-gen AI functionality. SmartRecruiters' platform serves as the hiring operating system for 4,000 customers, including Bosch, LinkedIn, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

We are a values-driven, globally focused tech employer with strong financial backing. By solving the biggest problems, we focus our efforts on what matters most, driving real impact for our organization and customers. For the past three years, we’ve been recognized as a strategic leader in recruitment technology by Fosway Industry Analysts. In 2023 and 2024, we received prestigious awards from Comparably for being a top company for Women, Perks, and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, Culture, and Company Outlook.

At our core, we commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together - because together, we will win. With competitive salaries and strong internal mobility, we ensure that high performers have meaningful growth opportunities. Our remote-friendly culture is welcoming, respectful, and built to empower every team member to thrive.

Job Description

As a global AI recruiting company, we solve some of the toughest hiring challenges for thousands of customers, and we treat every client like family. We love what we do, and our passion shows in the lasting partnerships we build. As an Account Manager, you’ll be at the heart of this mission—serving as a trusted advisor and industry expert, helping clients with up to 2,000 employees unlock the full value of our platform while driving revenue growth and deepening relationships

What you’ll deliver:

• Discover and analyze individual customer goals and challenges and map those back into the SmartRecruiters portfolio of solutions

• Articulate the business value of SmartRecruiters to managers and executives of all levels in competitive and complex sales cycles

• Develop and execute Account Management Sales strategies

• Drive revenue growth within their assigned customer base

• Partner with Product, Customer Marketing, and Customer Success teams to ensure adoption of current and new products

• Execute enablement activities (Webinars, Best Practices, Knowledge Share, Health Checks etc.)

• Acquire and share Industry knowledge related to general trends, emerging technologies, and competitors

• Effectively manage time and juggles multiple client engagements simultaneously

Qualifications

Qualifications

• Minimum of 3 years comparable position, supporting the sales cycle in selling Talent Solutions or high value business solutions to large enterprises

• Demonstrated ability to translate business challenges and objectives into a business case / ROI justification

• Confident in demonstrating the ROI for investment in cloud software/HR/HCM Applications

• Strong ability to build rapport and relations with key stakeholders at all organizational levels

• Intermediate level solution selling experience, exposure to The Challenger Sale strategy/methodology, or similar a plus

• Experience in Profession Services or Customer Success roles is a plus

• Ability to successfully work remotely with some travel.

• Competent using technologies prevalent in a sales environment such as Salesforce, Linkedin, Outreach, Hubspot, or similar tools

• Candidates must be fluent in written and spoken German or French, as well as English.

Additional Information

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. your information will be kept confidential according to EEO guidelines.