Account Manager - SLED

HP; Raleigh (NC); On-site; USD 116,000 - 171,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies

Job summary

HP is seeking an Account Manager for SLED to build and manage relationships with State, Local and Education clients in North Carolina. You will coordinate with pre-sales and inside sales to pursue deals and work with cross-functional teams to deliver tailored solutions that meet client expectations.

You will drive account plans, margin recovery, and growth opportunities while staying abreast of industry trends.

Qualifications

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any related discipline.
• Typically has 4-8 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, solutions), or a related field or an advanced degree with little or no work experience.

Responsibilities

• Coordinates account plans on commercial accounts and focuses on value and/or volume portfolio management and selling range of the organization’s products and services.
• Works with pre-sales and inside sales to participate in deal pursuit and with internal teams such as marketing, product development, and customer service to deliver comprehensive solutions and address customer needs effectively.
• Builds and maintains strong relationships with commercial clients, focusing mainly on specialty buyers, understands their needs and challenges, and ensures client satisfaction.
• Implements margin recovery activities and strategies in full/partial ownership depending on account coverage.
• Analyzes account win/loss rates and makes recommendations to improve ratios.
• Designs and contributes to sales policies and strategies to achieve sales targets and objectives for the assigned business segment, identifying growth opportunities, upselling, and cross-selling to existing clients.
• Enter and manages all opportunities in pipeline tools and processes, recommends, and implements pipeline management practices.
• Provides support to clients and address any concerns or issues they may have in a timely and effective manner. Acts as the main point of contact for clients, ensuring a smooth and positive customer experience.
• Stays updated on industry trends, market dynamics, and competitors' activities to better serve clients and identify potential business opportunities.

Skills

Business Development

Business To Business

Cold Calling

Conflict Resolution

Customer Relationship Management

Field Sales

Marketing

Merchandising

Outside Sales

Product Knowledge

Sales Development

Sales Management

Sales Process

Sales Prospecting

Sales Territory Management

Salesforce

Selling Techniques

Upselling

Education

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline

Tools

CRM Software

Job description

Account Manager - SLED

Open to applicants local to North Carolina.

Description

This SLED Account Manager role is responsible for building professional relationships with State, Local and Education client executives and identifying account's unique business needs and delivering solutions to drive value to the client and the organization. The role coordinates with pre-sales and inside sales for deal pursuit and works with internal teams to deliver on the clients’ expectations.

Responsibilities

• Coordinates account plans on commercial account(s) and focuses on value and/or volume portfolio management and selling range of the organization’s products and services.
• Works with pre-sales and inside sales to participate in deal pursuit and with internal teams such as marketing, product development, and customer service to deliver comprehensive solutions and address customer needs effectively.
• Builds and maintains strong relationships with commercial clients, focusing mainly on specialty buyers, understands their needs and challenges, and ensures client satisfaction.
• Implements margin recovery activities and strategies in full/partial ownership depending on account coverage.
• Analyzes account win/loss rates and makes recommendations to improve ratios.
• Designs and contributes to sales policies and strategies to achieve sales targets and objectives for the assigned business segment, identifying growth opportunities, upselling, and cross-selling to existing clients.
• Enter and manages all opportunities in pipeline tools and processes, recommends, and implements pipeline management practices.
• Provides support to clients and address any concerns or issues they may have in a timely and effective manner. Acts as the main point of contact for clients, ensuring a smooth and positive customer experience.
• Stays updated on industry trends, market dynamics, and competitors' activities to better serve clients and identify potential business opportunities.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-8 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, solutions), or a related field or an advanced degree with little or no work experience.

Knowledge & Skills

• Business Development
• Business To Business
• Cold Calling
• Conflict Resolution
• Customer Relationship Management
• Field Sales
• Marketing
• Merchandising
• Outside Sales
• Product Knowledge
• Sales Development
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

Responds to routine issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Salary

The on-target earnings (OTE) range for this role is $115,650 - $170,600 annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure13 paid holidaysAdditional flexible paid vacation and sick leave (US benefits overview)

Job -Sales

Schedule

Full time

Shift

No shift premium (United States of America)

Travel

50%

Relocation

Equal Opportunity Employer (EEO) -HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"