Account Manager Retail SMB- Business Sales

Verizon; Manchester (NH); Hybrid; USD 50,000 - 90,000; Full time

Job summary

An established industry player seeks an Account Manager for Retail SMB to connect small and medium businesses with cutting-edge 5G solutions. This hybrid role offers the chance to engage with customers both in-store and remotely, driving sales through innovative technology solutions. Join a dynamic team that values creativity and collaboration, where your contributions can make a real impact. Enjoy a competitive salary, unlimited commission potential, and a comprehensive benefits package, including paid time off and tuition assistance. This is an exciting opportunity for those looking to grow their careers in a supportive environment.

Benefits

Medical, Dental, and Vision Coverage

401(k) Plan with Matching Contributions

Stock Grants

Paid Time Off

Tuition Assistance

Industry Certifications

Discounts on Verizon Products

Qualifications

• 3+ years of experience in sales, marketing, or customer service.
• Bachelor's degree or equivalent work experience.

Responsibilities

• Drive small business results through retail partnerships.
• Utilize solutions-based selling techniques to solve customer problems.

Skills

Sales Experience

Customer Service

Flexibility

Negotiation Skills

Education

Bachelor's Degree

Relevant Certifications

Tools

CRM Tools

Sales Enablement Systems

Job description

Account Manager Retail SMB- Business Sales

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Account Manager Retail SMB- Business Sales

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About Verizon

When you join Verizon, you want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work, and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What You’ll Be Doing

You will be introducing small and medium business customers to the latest high-tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in retail stores, digitally, and through outbound prospecting. You’ll demonstrate the value of our products and services by introducing end-to-end technology solutions to energize their businesses. Driving small business results, you’ll generate new business through prospecting, networking, and working leads and referrals.

As a floater, you will support vacant store locations (physically in person and/or virtually) within a given Director’s territory, as well as locations where the incumbent R2B AM is on leave or extended vacation.

This position is open to applicants new to the channel and has a 12-month time-in-title requirement. Based on business needs, you could be moved into an existing open Account Manager Rtl SMB-Business Sales position in the territory.

Responsibilities

• Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
• Growing your customer base by acquiring and retaining accounts in the small business segment through store activity.
• Utilizing solutions-based selling techniques to solve business problems for your customers.
• Servicing the needs of the existing customer base.
• Using sales enablement systems and tools to track, forecast, and manage your pipeline and book of business.
• Work hours may vary between 9am-7pm, including at least 2 Saturdays per month.
• Follow up with customers who interacted in store through prospecting efforts.

Compensation and Benefits

Earn a competitive salary, including base pay and target individual-based commission. Our commission program offers unlimited earning potential with various sales incentives. Compensation varies by geography, performance, and experience.

Our benefits (starting day one) include:

• Medical, dental, and vision coverage
• Verizon 401(k) plan with matching contributions up to 6%
• Stock grants and Verizon's Stock Together program
• Velocity Selling methodology using AI and CRM tools
• Recognition programs with travel, gifts, and incentives
• Five weeks of paid time off
• Up to 8 weeks of paid parental leave
• Tuition assistance up to $8k per year
• Industry certifications through Verizon’s Get Certified program
• Discounts on Verizon products and services

What We’re Looking For

You’ll need:

• Bachelor’s degree or four+ years of work experience
• Three+ years of relevant experience in sales, marketing, or customer service
• Flexibility and adaptability to business needs
• Valid driver’s license and willingness to travel

Preferred qualifications include:

• Related degrees or certifications
• Outside sales and outbound prospecting experience
• Wireless sales exceeding quota
• Leadership in driving sales results
• Strong interpersonal skills for influencing and negotiation

Why Verizon?

Build your resume with this hybrid outside sales role offering career growth. Verizon is recognized for diversity and inclusion, and offers a dynamic, technology-driven environment.

Work Location

This hybrid role involves a defined work location with both remote and in-office days, with at least 8 office days per month.

Additional Information

Scheduled weekly hours: 40

Verizon is an equal opportunity employer, evaluating applicants without regard to veteran status, disability, or other protected characteristics.