Account Manager Retail SMB- Business Sales

Verizon Communications; California, Novato (MO, CA); Hybrid; USD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a passionate Account Manager for their Retail SMB team. This hybrid role combines the excitement of in-store engagement with the flexibility of remote work, allowing you to connect small and medium business customers with innovative 5G solutions. You'll be at the forefront of driving sales, mentoring retail representatives, and utilizing cutting-edge technology to enhance customer experiences. With a supportive culture that values diversity and inclusion, you'll thrive in an environment that encourages growth and creativity. Join a team that empowers you to make a significant impact and enjoy a competitive salary with unlimited commission potential.

Benefits

Best in class medical, dental and vision

401(k) plan with matching contributions

Stock grant program

Sales recognition programs

Five weeks of paid time off

Tuition assistance up to $8k per year

Industry certification opportunities

Discounts on Verizon products and services

Pet insurance

Employee discounts

Qualifications

• Bachelor's degree or equivalent work experience required.
• 3+ years of relevant sales or customer service experience.

Responsibilities

• Introduce small business customers to high tech 5G products.
• Drive sales results through prospecting and networking.

Skills

Sales Experience

Customer Service

Marketing

Influencing Skills

Conflict Resolution

Education

Bachelor's Degree

Associate's Degree

Tools

CRM Tools

Sales Enablement Systems

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

You will be introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in the retail store, digitally, and through outbound prospecting. You’ll demonstrate the value of our products and services by introducing end to end technology solutions to energize their businesses. Driving small business results, you’ll generate new business through prospecting, networking and working leads and referrals.

• Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
• Growing your customer base by acquiring and retaining accounts in the small business segment.
• Utilizing solutions-based selling techniques to solve business problems for your customers.
• Outbound sales prospecting and customer visits.
• Servicing the needs of the existing customer base.
• Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business.

Whether you're early in your career or a seasoned sales professional, join today and earn a competitive lucrative salary, which includes base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales incentives. Compensation varies by geography and performance and experience.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!

• Best in class medical, dental and vision.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both.
• $5,000 or more stock grant per year, part of Verizon's Stock Together award program.
• Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making through automation, predictive analysis, and personalized customer approach.
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives.
• Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days).
• 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off).
• Up to $8k per year in tuition assistance.
• Expand your knowledge through various industry certifications through Verizon’s Get Certified program.
• Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features.
• From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically.

Too good to be true? Come see for yourself! From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Experience in sales, marketing or customer service.
• Valid driver's license.
• Willingness to travel.

Even better if you have one or more of the following:

• A degree - Associates or Bachelor's Degree or related certifications/college courses.
• Outside sales experience including outbound prospecting.
• Wireless sales experience exceeding quota.
• Experience influencing a team to drive sales results.
• Capability to drive positive results in a team environment.
• People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

In this Account Manager Retail SMB hybrid role, you'll have a defined work location that includes working in-store at least five days per week.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.