Account Manager- Retail/Convenience Store Sales

Boswell Oil Company; Waycross (GA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with matching

Paid time off

Paid holidays

Job summary

Boswell Oil Company in Waycross, GA is hiring an Account Manager for Retail/Convenience Store Sales. The role focuses on maintaining relationships with Chevron-branded and unbranded fuel accounts, coordinating service, pricing, and property needs, and driving growth across Georgia.

The position offers a hybrid schedule with office time at a warehouse location and remote work to support travel to customer sites.

Qualifications

• Minimum 3 years of sales experience; petroleum retail sales strongly preferred.
• Experience in account management and building long-term customer relationships.
• Strong verbal and written communication skills and organized work style.

Responsibilities

• Maintain relationships with retail/convenience store fuel customers and coordinate services.
• Serve as primary contact for assigned accounts and manage pricing and service issues.
• Coordinate with Operations, Purchasing, Sales Support, Accounting, and Service teams.
• Travel regularly to customer locations within Georgia; occasional overnight travel.
• Maintain CRM, vendor, and account records and track service activity.

Skills

Sales experience

Account management

Petroleum sales experience

Excellent communication

Time management

Education

High school diploma or equivalent

Associates Degree in business or related field

Tools

CRM (Customer Relationship Management) software

Microsoft Excel

ERP system

Job description

Position:Account Manager- Retail/Convenience Store Sales

Location: Waycross, GA

Job Id:254

# of Openings:1

Boswell Oil Company is a dynamic growth-oriented distributor of lubricants and fuels to wholesale, retail, and commercial end user markets throughout Georgia. We are seeking an experiencedAccount Manager- Retail/Convenience Store Salesfor our company. Previous sales or account management experience required and petroleum sales experience is strongly preferred.

The ideal candidate is driven, self-directed, has exceptional verbal and written communication skills, excels at time management, impeccably organized, and comfortable engaging with new people. Teamwork, Commitment, and Ownership are three of our company values that are also attributes of someone who will be successful in this position. Providing extraordinary service to our customers is a priority for every department and team member.

The position will be hybrid with some time in office at one of our warehouse locations and some time remote to accommodate drive-able travel to customer locations within Georgia. We do not plan to for air travel to be a part of onsite customer location visits. It is beneficial for candidates to be able to easily and conveniently attend meetings at one of our warehouse/bulk plant locations in Athens, Thomson, Albany, or Waycross, Georgia. The position is posted separately for each location, but there is only one open position.

The typical schedule will be Monday through Friday 8a-5p. To meet customer need there may be schedule flexibility.

Compensation will be commensurate with experience and includes a commission structure.

Boswell Oil Co. offers a competitive benefit package including medical, dental, vision, 401k with matching, other ancillary insurance options, paid time off, and paid holidays.

SUMMARY:

Maintain strong, consistent relationships with retail/convenience store fuel customers, including Chevron-branded and unbranded gas stations. Serve as the primary relationship contact for assigned accounts and coordinate fuel service, margin management, property maintenance, vendor activity, and regulatory and branding needs for assigned customers and Boswell Oil Company-owned convenient store properties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. These are functions a qualified incumbent or applicant must be able to perform with or without reasonable accommodation. This list is a sampling of responsibilities and not a comprehensive list of all tasks or duties. A complete job description will be provided upon request.

• Maintain regular, proactive contact with assigned retail/convenience store customers and serve as a primary Boswell Oil Company (BOC) relationship contact.
• Build and maintain strong customer relationships by understanding account needs, responding to questions, following through on commitments, and coordinating resolution of service issues.
• Coordinate with Operations, Purchasing, Sales Support, Accounting, Service, and other internal departments to support timely and accurate fuel delivery and customer service.
• Monitor assigned accounts for issues involving fuel deliveries, pricing, paperwork, service, or other customer concerns and coordinate timely resolution.
• Assist with margin management for split-profit locations where BOC owns the property and shares fuel sales profits with the customer/lease holder. Review available sales, cost, margin, and market information and recommend pricing intended to generate appropriate revenue for both BOC and the customer.
• Coordinate with internal employees and/or external service vendors for maintenance and repair needs at BOC-owned convenient store/gas station properties. Track open items and follow through to completion.
• Coordinate with appropriate internal resources and/or external vendors to help ensure BOC-owned locations meet applicable regulatory, inspection, environmental, safety, and property maintenance requirements.
• Maintain appropriate records of inspections, maintenance activity, service requests, vendor work, and other required property or account documentation.
• Provide Chevron-branded customers with information and updates regarding applicable Chevron fuel programs, incentives, and branding requirements.
• Accompany auditors, inspectors, vendors, or other service providers at assigned locations when needed.
• Monitor contract renewal dates, lease-related schedules, and/or rent increase schedules for assigned split-profit locations and communicate upcoming dates to appropriate internal partners.
• Maintain accurate CRM, customer, property, vendor, and account records, including documentation of customer contacts, service activity, and unresolved issues.
• Travel regularly to assigned customer and BOC-owned locations to maintain relationships, review property conditions, coordinate services, and address account needs. Occasional overnight travel may be required.
• Follow all department policies and procedures.
• Follow prescribed safety rules and foster an environment where employee safety is a top priority.
• Other duties as assigned.

OTHER (Non-Essential) FUNCTIONS:

Includes functions, which are normally performed by persons holding this title. However, these functions may be assigned to other employees as part of a “Reasonable Accommodation” under the ADA.

• Support basic coordination of technical field service needs at assigned retail locations, including communication regarding point-of-sale or fuel equipment issues.

SAFETY REQUIREMENTS:

Required and responsible for employee safety, attending safety training, complying with all company safety and work policies and reporting all accidents/injuries immediately to their Manager and HR Department.

SUPERVISORY RESPONSIBILITIES:

None.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

The minimum education required for this position is a high school diploma or equivalent, preferably an Associates Degree in business, sales, marketing, or related field. Minimum 3 year experience in sales; or equivalent combination of education and experience. Previous experience in petroleum retail sales strongly preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must possess and maintain a valid driver’s license and a driving record satisfactory to the Company and its insurers.

OTHER SKILLS AND ABILITIES:

Computer skills to include experience and working knowledge of Windows, Microsoft Outlook, Excel, Word, PowerPoint, and any Web Browser. Experience with an ERP or CRM system preferred.

Boswell Oil Company has marketed Standard, Chevron, Texaco and independent petroleum products since 1927.

At Boswell Oil Company, our employees have significant experience in the petroleum and lubrication industry.