Account Manager- Retail and Facility Maintenance Service

Abco Maintenance Inc; Reading (Berks County); On-site; USD 75,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to lead retail and facility service accounts. This pivotal role involves building strong client relationships, ensuring service excellence, and collaborating across teams to meet customer needs. The ideal candidate will bring over five years of account management experience, preferably in the facility maintenance or construction sectors. Join a forward-thinking company that values initiative and offers a competitive salary, comprehensive benefits, and the flexibility of a fully remote work environment. If you are a leader ready to make an impact, this opportunity is for you!

Benefits

Competitive Salary

Medical Benefits

Dental Benefits

Vision Benefits

401K

Vacation Time

Sick Time

Weekly Compensation

Qualifications

• 5+ years of account management experience in retail or facilities.
• Strong leadership and communication skills are essential.

Responsibilities

• Manage client relationships and ensure service levels are met.
• Oversee account strategy and provide operational support.

Skills

Account Management

Customer Relationship Management

Leadership

Problem-Solving

Communication Skills

Organizational Skills

Tools

Computer Systems

Job description

Account Manager- Retail and Facility Maintenance Service

Join to apply for the Account Manager- Retail and Facility Maintenance Service role at ABCO Facility Maintenance

ABCO Maintenance is a Commercial Facility Maintenance and Construction company that has been serving the Tri-State area for over 35 years, operating 24/7. We are seeking an experienced Account Manager to join our team and manage our retail and facility services accounts. The ideal candidate will have retail or facilities experience.

Why Choose ABCO?

• Competitive salary range: around $75K+, depending on experience
• Weekly compensation
• Comprehensive benefits including Medical, Dental, Vision, and 401K
• Vacation and Sick time available
• 100% Remote

The Account Manager will play a pivotal role in building and maintaining strong relationships with key retail and facility service accounts. This position requires strong communication and decision-making skills, a deep understanding of customer needs, and the ability to collaborate across teams to ensure client satisfaction. We are looking for a leader to work with our customers to ensure service levels are being met.

Key Responsibilities

• Client Relationship Management
• Account Oversight & Strategy
• Operational Support
• Additional duties will evolve as the role progresses.

Job Requirements

• At least 5 years of account management experience, with a minimum of 5 years in a retail general management role.
• Previous experience in managing accounts within the facility maintenance or construction industries is a plus.
• A stable employment record, with at least 5 years spent with one company (no job-hopping).
• Leadership experience - a leader not a follower.
• Strong initiative and interpersonal communication skills.
• Excellent problem-solving and conflict resolution abilities.
• Tech-savvy, with proficiency in using computers, phones, and other systems.
• Ability to work independently with minimal supervision.
• Strong organizational and multitasking skills.
• Facility maintenance or construction industry experience is preferred.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Facilities Services