Account Manager (Remote)

Etna Interactive; California (MO); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Flexible remote work

Progressive PTO

100% employer-sponsored medical

401(k) with employer matching

Home office set-up stipend

Life insurance & long-term disability

Professional development & training

Job summary

Etna Interactive is seeking an Account Manager to cultivate client relationships and partner with internal teams to present creative ideas and strategies for online marketing.

Candidates should have agency experience or be transitioning to the agency realm, with outstanding client service skills. A remote-first culture and strong benefits package support work-life balance across the U.S.

Qualifications

• 3-4 years of agency or client-based account management experience
• Bachelor’s Degree in Marketing, Communications, Technology or related field preferred
• Demonstrated strategic, consultative, and analytical management approach with a focus on partnerships with clients

Responsibilities

• Manage and guide client relationships and online marketing with a consultative approach
• Develop project scopes, marketing briefs, assist in developing strategy, secure approval on strategy and manage to achieve goals and objectives
• Manage client budget and creative approvals
• Lead on the management of and reporting on success metrics, internal tracking documents, and quarterly client reports
• Partner with internal teams to ensure timely and accurate delivery of projects, tactics, and campaigns
• Manage and secure client approvals of scope of work, project estimates and invoices
• Interpret client requests and data to write effective tickets and scopes of work
• Analyze data and account performance and report to clients on a monthly basis
• Build and present client-facing seasonal marketing plans
• Present new marketing opportunities and recommended technical upgrades to clients

Skills

Client relationship management

Marketing strategy

Advertising know-how

Budget management

Data analysis

Education

Bachelor's degree in Marketing, Communications, Technology or related field

Tools

Google Analytics

Advertising platforms

Job description

Etna Interactive, a remote-first digital marketing agency, is currently seeking an Account Manager with a bold, entrepreneurial spirit who thrives with a bit of structure. We pride ourselves on being an exceptional team of dedicated professionals who are fueled by an innate curiosity, consistently setting the standard in our field in online marketing. If you bring agency experience to the table or are contemplating a shift towards the agency realm and can demonstrate outstanding client service skills, we encourage you to explore further.

*Candidates must live in California, Colorado, Arizona, Georgia, Michigan, or Washington.*

• Flexible and remote work culture that supports work / life balance
• Progressive paid time off system where taking vacations and time off is encouraged
• Our people
  • Everyone’s favorite part of working here is the people they work with
  • We are scrappy, curious problem-solvers
  • We are considerate, fair, good humans
  • We are fun and pun-loving, passionate about what we do
  • We are tenacious, committed, life-long learners
• We care for our people and provide uncommonly good benefits
  • 100% employer-sponsored medical coverage for you
  • A 401(K) plan with an employer matching component
  • Personal development and training opportunities
  • Home office set-up stipend
  • Employer-sponsored life insurance & long-term disability insurance

What will you do as an Account Manager at Etna?

Everything from cultivating client relationships to partnering with internal teams to build and present creative ideas and strategies… and then some.

As an Account Manager, you will:

• Manage and guide client relationship and online marketing with a consultative approach
• Develop project scopes, marketing briefs, assist in developing strategy, secure approval on strategy and manage to achieve goals and objectives
• Manage client budget and creative approvals
• Lead on the management of and reporting on success metrics, internal tracking documents, and quarterly client reports
• Partner with internal teams (Project Management, Marketing, Creative, Development, etc.) to ensure timely and accurate delivery of projects, tactics, and campaigns
• Manage and secure client approvals of scope of work, project estimates and invoices and work with client to update status and revise project scopes as necessary
• Interpret client requests, technical requirements, and data to write effective tickets and scopes of work and communicate needs and expectations with clients
• Analyze data and account performance and report to clients on a monthly basis
• Build and present client-facing seasonal marketing plans
• Present new marketing opportunities and recommended technical upgrades to clients
• Interact with and provide day-to-day communication to clients

Why should Etna choose you?

Our firm has made a big name for itself in the medical marketing space; our clients expect and deserve the attention of a professional with:

• A minimum of 3-4 years of agency or client-based account management experience (specific disciplines could include internet marketing, paid media, medical device sales, SAAS)
• Bachelor’s Degree in Marketing, Communications, Technology or related field preferred
• Demonstrated strategic, consultative, and analytical management approach with a focus on building partnerships with clients
• Ability to manage day-to-day relationships with multiple clients
• Knowledge and experience in online marketing and advertising practices
• A demonstrated commitment to high professional ethical standards
• A collaborative work style and commitment to get the job done
• Budget development and oversight experience
• Strong emotional intelligence (EQ) that will be a strong client advocate, be self-driven, and able to manage their own book of business
• Bachelor’s Degree in Marketing, Communications, Technology or related field preferred

We will ask the most compelling candidates to complete an at-home skills assessment; exceptional performance on the test will earn you an interview.

We have a special interest in finding candidates with excellent organization and communication skills. While a strong skill set and innate intelligence will get you in the door, a kind personality, and the ability to fit in with our team here at Etna are necessary traits of a successful applicant.

Since 2002, Etna Interactive has helped clinical and aesthetic practices, hospitals, insurance companies, and medical device manufacturers educate and attract new patients. Our small firm has made a big name for itself in the medical marketing industry, and our clients expect the attention of an experienced professional at every step.

The estimated base salary for this role ranges from $65,000 to $80,000 per year, with the opportunity to earn an additional $8,000 to $14,000 through incentive-based compensation tied to achieving client targets. However, it is important to note that compensation may vary depending on several factors, primarily the candidate’s level of experience and qualifications. At Etna Interactive, we strive to offer competitive compensation packages that align with industry standards and reflect the value of the skills and expertise that candidates bring to the table. The final compensation offered will be determined based on a comprehensive assessment of factors including (but not limited to) relevant work experience, educational background, demonstrated skills and abilities, and the specific requirements of the position.

Etna Interactive provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Etna Interactive complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.