Account Manager- Public Entity P&C

Ceridian HCM; Irvine (CA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated customer service professional with a strong background in insurance. This role involves supporting Producers in developing new business opportunities and managing existing client accounts. You'll analyze exposures, negotiate rates, and ensure competitive coverage for clients. With a focus on excellent customer service and teamwork, you will play a vital role in enhancing client relationships and driving business growth. Join a forward-thinking company that values innovation and offers a competitive financial package to meet your needs.

Qualifications

• 6+ years of related work experience in customer service or insurance.
• Valid Insurance License is required for the position.

Responsibilities

• Support Producers in developing new business opportunities.
• Analyze exposures and develop renewal specifications.
• Participate in the claims process and provide technical guidance.

Skills

Microsoft Office Suite

Verbal Communication

Written Communication

Customer Service

Leadership

Problem Solving

Time Management

Teamwork

Education

Associate's Degree

Job description

Friday, April 4, 2025

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

Responsible for providing customer service and overall service of assigned customers and/or policies, soliciting of new business on existing accounts and support of Producer-led new business efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Supports Producer in developing new business opportunities for existing clients and prospects;
2. Initiates renewal process for existing clients, and discusses and creates renewal strategy with Producer;
3. Analyzes and compares current exposures and develops renewal or new business specifications for marketing;
4. Conducts marketing, negotiates rates, reviews quotes and coverages for competitiveness and accuracy;
5. Reviews and summarizes marketing results and prepares proposals;
6. Finalizes proposals and presentations in coordination with Producer;
7. Binds insurance coverage and prepares binders and/or delegate certificates issuance;
8. Reviews policies for accuracy and review contracts;
9. Prepares summaries and/or schedules of coverage for clients;
10. Reviews client accounting history, responds to accounting inquiries, corrects discrepancies, and contacts client on receivable collections;
11. Participates in the claims process as directed by management, including claim submission, follow-up and overall communication;
12. Provides technical guidance to staff assisting with client needs or procedural issues;
13. Notifies brokers of pertinent information related to client retention;
14. Meets with clients as needed or directed by Producer;
15. Collection of fees, reconciliation and resolution of any outstanding balances within 90 days of invoicing date;
16. Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
17. Other duties as assigned.

QUALIFICATIONS
EDUCATION / EXPERIENCE

Associate's Degree or equivalent combination of education and experience

Six (6) or more years related work experience

Valid Insurance License

SKILLS

Proficient in Microsoft Office Suite

Excellent verbal and written communication skills

Excellent customer service skills, including telephone and listening skills

Good leadership, problem solving and time management skills

Ability to work within a team and to foster teamwork

We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the “Apply Now" button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.

For more information on Alliant Insurance Service's benefits, click here.