Account Manager - Project Risk

Lockton; Denver (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

Lockton in Denver is seeking an Account Manager for our Project Risk Construction team. You will partner with clients, carriers, and internal teams to deliver outstanding service, support policy administration, coordinate renewals and marketing, and tailor insurance solutions for construction projects.

The ideal candidate is organized, client-focused, eager to learn, and thrives in a fast-paced, collaborative environment.

Qualifications

• Bachelor’s degree in Business Administration or related field, or equivalent experience.
• Typically 2+ years of client services experience.
• Experience in brokerage/commercial insurance industry.
• Proficient with Microsoft Word, Outlook, Excel, PowerPoint.
• Attention to detail and ability to meet deadlines.
• Willingness to travel by auto/air and be away from home as needed.
• Legally able to work in the United States.

Responsibilities

• Services designated book of business relating to marketing, claims, and administration.
• Responds to client inquiries and maintains documentation of communications, existing issues, and resolutions.
• Supports implementation of new lines of coverage by setting up accounts and reviewing plan details with client and carrier.
• Gathers and compiles exposure information from the client, including loss-run schedules and stratifications.
• Requests and collects quotes from carriers for new and renewal business.
• Audits quotes, binders, and endorsements and requests changes as needed.
• Processes audits and creates audit analysis for client.
• Updates specifications, applications, and summary information to reflect changes during the year.
• Monitors receipt of quotes from carriers and coordinates with senior staff.
• Informs client of changes affecting premiums or coverage.
• Generates materials for client presentations and meetings.
• Gathers information for new business opportunities.

Skills

Client services

Insurance industry knowledge

Microsoft Office

Attention to detail

Communication

Education

Bachelor’s Degree in Business Administration

Tools

Data management system

Job description

Your Responsibilities

We are seeking a motivated and detail-oriented Account Manager to join our Project Risk Construction team. This is an excellent opportunity for an insurance professional looking to build a career. In this role, you will partner with clients, carriers, and internal teams to deliver exceptional service, support policy administration, coordinate renewals and marketing efforts, and help ensure construction projects are protected through tailored insurance solutions. The ideal candidate is organized, client-focused, eager to learn, and thrives in a fast-paced, collaborative environment.

Your Responsibilities

We are seeking a motivated and detail-oriented Account Manager to join our Project Risk Construction team. This is an excellent opportunity for an insurance professional looking to build a career. In this role, you will partner with clients, carriers, and internal teams to deliver exceptional service, support policy administration, coordinate renewals and marketing efforts, and help ensure construction projects are protected through tailored insurance solutions. The ideal candidate is organized, client-focused, eager to learn, and thrives in a fast-paced, collaborative environment.

Description:

• Services designated book of business as relating to marketing, claims, and administration
• Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issue resolutions
• Supports implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier
• Gathers and compiles exposure information from the Client, including compiling loss-run schedules and client stratifications
• Requests and collects quotes (new and renewal) from carriers
• Audits quotes, binders, and endorsements and makes requests for changes as needed
• Processes audits and creates audit analysis for Client
• Receives policy, then updates and completes policy check to ensure completeness
• Updates specifications, application, and summary information to reflect changes during the year
• Monitors receipt of quotes from carriers once submitted and negotiated by more senior staff
• Binds coverage under direction of the Unit Manager/Account Executive
• Informs Client of any and all changes that may affect insurance premiums or coverage
• Gathers and compiles information for new business opportunities
• Inputs Client information into data management system, ensuring accuracy and completeness
• Generates materials for Client presentations and meetings
• Creates and sends compliance communications as needed
• Issues and processes Client invoicing
• Engages with Producer and Accounting Department to appropriately determine action plan and assist in collection efforts or billing discrepancies
• Researches industry trends and governmental regulations
• Performs other responsibilities and duties as needed

Qualifications

Position qualifications

• Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent
• Typically, two or more years of Client services experience is required
• Demonstrates strong working knowledge and experience within brokerage/commercial insurance industry
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong attention to detail required
• Ability to attend industry training sessions as needed
• Understands industry trends and governmental regulations
• Readiness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements as needed
• Organizational and time management skills to prioritize heavy workloads to meet time-sensitive deadlines.
• Ability to comply with all company policies and procedures, proactively protecting the confidentiality of client and company information
• Must have strong verbal, written, and interpersonal skills to interact with clients, project team members, and associates at all levels of responsibility, representing Lockton in the highest professional manner
• Ability to travel by automobile and aircraft and be away from home more than one day and night, as needed
• Legally able to work in the United States

This position may be eligible for annual discretionary bonus consideration.

This job description is intended to indicate the general nature and level of work performed by Associates in the role. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of Associates assigned to this role.