Account Manager, Programmatic Retail

OpenKrill; United States; Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401k with matching

PTO

Paid Company Holidays

Parental Leave

Job summary

DEPT® is seeking an Account Manager, Programmatic, to support the execution and optimization of programmatic campaigns within our retail vertical. You’ll work closely with Account Leads, Coordinators, and cross‑functional teams to deliver high‑quality work, drive performance, and ensure strong client satisfaction.

You bring 2+ years of programmatic media experience across CTV, Display, and Video, with hands-on DSP proficiency (DV360, The Trade Desk) and familiarity with ad servers.

Qualifications

• 2+ years of programmatic media experience across CTV, Display, and Video.
• Hands-on experience with retail marketplaces such as Amazon, Walmart, Target, or Best Buy.
• Proficiency with major DSPs (DV360, The Trade Desk) and familiarity with Ad Servers.
• Strong analytical, problem-solving, and communication skills.
• Experience mentoring junior team members is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Collaborate with internal teams to deliver client-first recommendations and programmatic best practices.
• Manage day-to-day campaign execution, optimizations, pacing, and reporting.
• Support the development and presentation of programmatic strategy to improve client performance.
• Build and maintain strong client relationships through clear communication and timely updates.
• Identify performance trends, troubleshoot issues, and apply data-driven insights.
• Provide guidance and mentorship to Coordinators, helping them grow in their roles.
• Contribute to a positive team culture by demonstrating our core values.
• Bring forward new ideas, tools, and approaches to push innovation and improve workflow.

Skills

Programmatic media

DSP proficiency

Data analysis

Communication

Mentoring

Tools

DV360

The Trade Desk

Ad Servers

Job description

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.

ABOUT YOU

As an Account Manager, Programmatic, you will support the execution and optimization of programmatic campaigns within our retail vertical. You’ll work closely with Account Leads, Coordinators, and cross-functional teams to deliver high-quality work, drive performance, and ensure strong client satisfaction. You bring a mix of strategic thinking, operational excellence, and a proactive, solutions-oriented mindset.

JOB RESPONSIBILITIES

• Collaborate closely with internal teams to deliver client-first recommendations and programmatic best practices.
• Manage day-to-day campaign execution, optimizations, pacing, and reporting.
• Support the development and presentation of programmatic strategy to improve client performance.
• Build and maintain strong client relationships through clear communication and timely updates.
• Identify performance trends, troubleshoot issues, and apply data-driven insights.
• Provide guidance and mentorship to Coordinators, helping them grow in their roles.
• Contribute to a positive team culture by demonstrating our core values.
• Bring forward new ideas, tools, and approaches to push innovation and improve workflow.

QUALIFICATIONS

• 2+ years of programmatic media experience, ideally across CTV, Display, and Video; exposure to Native, Audio, or OOH is a plus.
• Hands-on experience in retail marketplaces such as Amazon, Walmart, Target, or Best Buy.
• Proficiency in major DSPs (TTD & DV360 preferred) and familiarity with Ad Servers.
• Strong analytical, problem-solving, and communication skills.
• Experience training or guiding junior team members is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

WHAT IMPRESSES US

• Experience in supporting campaign management in Google Ads (GDA and YouTube) and/or Amazon DSP
• Comfort with advanced functions in Excel and/or Google Sheets functions
• Proactivity, creativity, and enthusiasm; demonstrating you’re eager to roll up your sleeves and be hands on, learn, and grow
• An exceptional eye for detail
• Love for working with numbers and uncovering trends

WHAT DO WE OFFER?

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Learn more about DEPT®

#LI-RemoteThe anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.

US Remote Range$65,000-$70,000 USD