Account Manager (Pharma/Biotech) - Philadelphia

BD; New Jersey; Hybrid; USD 95,600 - 153,000; Full time

Benefits offered by this job

Health and Well-being Benefits

Retirement and Financial Well-being

Life Balance Programs

Job summary

BD is seeking an Account Manager in New Jersey who will own territory growth, leveraging both new business development and account management. The role emphasizes strategic thinking and relationship-building to enhance customer engagement and drive measurable impact.

The ideal candidate will have a Bachelor’s degree, 3-5 years of relevant sales experience, and a proven track record of driving growth. The position requires up to 60% travel within the assigned territory.

Qualifications

• 3–5+ years of sales or commercial experience.
• Proven track record of meeting or exceeding revenue targets.
• Experience managing customer relationships and driving growth.

Responsibilities

• Develop and execute a comprehensive, data-driven territory strategy.
• Identify market opportunities and growth vectors.
• Own territory performance, including revenue and pipeline.

Skills

Sales experience

Customer relationship management

Strategic thinking

Negotiation

Market analysis

Education

Bachelor’s degree in Science, Business, or related field

Tools

Salesforce CRM

Job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance.

Position Summary

Own the market. Shape the strategy. Deliver measurable impact. At Waters, Account Managers are territory leaders—operating at the intersection of commercial excellence, strategic thinking, and customer partnership. You will own your territory as a business, driving growth through a combination of new business development, market insight, and trusted relationships.

Role Purpose

As part of the Waters Biosciences division, drive sustainable territory growth by developing new business, expanding existing accounts, and delivering integrated, solution-based value across the full Waters portfolio. Act as the strategic owner of the territory, aligning customer needs, market dynamics, and internal expertise to achieve commercial success.

Territory & Business Leadership

• Develop and execute a comprehensive, data-driven territory strategy
• Identify market opportunities, whitespace, and growth vectors
• Own territory performance, including revenue, pipeline, and forecast accuracy

Business Development & Pipeline Generation

• Proactively create, qualify, and advance new opportunities
• Build and maintain a robust, balanced pipeline
• Compete effectively to win new business and displace incumbents

Account Management & Relationship Expansion

• Build and expand multi-level relationships across customer organizations
• Map stakeholder networks and navigate complex decision-making environments
• Leverage relationships to drive long-term account growth and retention

Solution Selling & Value Creation

• Deliver consultative, insight-led engagement with customers
• Position integrated solutions across instruments, consumables, services, and software
• Translate technical and scientific needs into clear commercial outcomes

Opportunity & Deal Execution

• Lead opportunity strategy from qualification through close
• Manage complex deal cycles with discipline and precision
• Negotiate effectively to achieve strong commercial outcomes

Cross-Functional Collaboration

• Partner with Technical Sales Specialists, Application Scientists, Service, and Strategic Accounts
• Align internal expertise to deliver coordinated, high-value solutions
• Act as the central point of orchestration for customer engagement

Market & Competitive Intelligence

• Maintain deep understanding of territory dynamics, customer needs, and competitive landscape
• Position Waters solutions effectively to differentiate and win
• Provide insights to inform broader commercial strategy

What Success Looks Like

• Consistently meets or exceeds territory revenue and growth targets
• Builds and converts a high-quality, scalable pipeline
• Wins competitive opportunities and expands market share
• Develops strong, trusted customer relationships that drive long-term value
• Demonstrates clear market insight and strategic account planning
• Maintains high standards of forecast accuracy and execution discipline
• Recognized as a trusted partner internally and externally

Qualifications & Experience

• Bachelor’s degree in Science, Business, or related field
• 3–5+ years of sales or commercial experience
• Proven track record of meeting or exceeding revenue targets
• Experience managing customer relationships and driving growth
• Ability to manage multiple complex opportunities simultaneously
• Willingness to travel within assigned territory

Preferred

• Experience in life sciences, diagnostics, healthcare, or related industries
• Experience with capital equipment and/or solution-based selling
• Familiarity with Flow Cytometry and laboratory environments
• Experience engaging technical and executive stakeholders
• Proficiency with CRM platforms (e.g., Salesforce) and analytics tools

Core Competencies

• Strategic Territory Management
• Business Development & Hunting
• Consultative / Solution Selling
• Relationship & Network Building
• Market & Competitive Acumen
• Opportunity & Pipeline Management
• Negotiation & Closing
• Cross-Functional Leadership

Work Environment & Travel

• Field-based role requiring regular customer engagement
• Travel up to ~50–60% within assigned territory

Compensation

The expected compensation range for this role is $95,600.00 – $153,000.00 USD annual. Final compensation will be determined based on experience, skills, and geographic location.

Equal Opportunity

Waters is an Equal Opportunity Employer committed to building an inclusive workplace that empowers all employees to thrive. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Benefits

• Health and Well-being Benefits – medical, dental, vision, and various insurance plans
• Other Well-being Resources – wellness programs, mental health support, weight management, and more
• Retirement and Financial Well-being – 401(k), deferred compensation, college savings, financial counseling, and additional programs
• Life Balance Programs – paid time off, tuition reimbursement, commuter benefits, and other quality-of-life offerings
• Leave Programs – bereavement, military, personal leave, family and medical leave, jury duty, etc.