Account Manager (Pharma)

Bpd; Boca Raton (FL, TN); On-site; USD 65,000 - 90,000; Full time

Job summary

BPD is seeking an Account Manager to join our Client Services team in a pharma advertising environment. You will support multiple clients, coordinate between Account Management and Project Management, and juggle numerous campaigns with accuracy and urgency.

The role requires 2-3 years of relevant experience, strong communication skills, and the ability to travel as needed. This in-person position collaborates across departments and offers growth within a dynamic agency setting.

Qualifications

• 2-3 years’ experience.
• Pharma advertising agency experience required
• Knowledge of general agency process and terminology, as well as pharma-specific industry process and terminology
• Proficiency in Veeva PromoMats strongly preferred.
• Strong written and verbal communication.
• Strong attention to detail and organizational skills.
• Ability to travel as needed.

Responsibilities

• Provide tactical support to Account Management and cross-functional internal team specifically on pharma clients, focusing on trafficking, project coordination and day-to-day campaign execution.
• Prepare account service-related documents such as meeting agendas, meeting reports, status documents, internal feedback memos and other client communications and correspondence.
• Traffic creative assets to the media team across traditional and digital channels (daily, weekly, monthly).
• Ensure clarity of client feedback and clearly communicate client direction to internal team (including creative, media, analytics and other client deliverables as needed).
• Provide tactical support and execution throughout positioning, brand strategy, market development, HCP and patient engagement, launch planning and integrated/omnichannel activation for pre-commercial and launch-stage brands.
• Partner across Commercial/Marketing, Medical Affairs, Market Access, Regulatory, Clinical, Patient Services, Sales/Field, analytics, market research and competitive intelligence to support cohesive commercialization strategies.
• Support tactical execution of strategies that effectively engage key stakeholders, including HCPs, patients and caregivers, KOLs, advocacy organizations and other influential audiences throughout the product lifecycle.
• Update creative rotation documents. Work closely with the Media team to ensure all creative assets have been provided for media buys.
• Maintain all digital and creative trackers, ensuring flight dates and deliverables are kept up to date.
• Provide support and coordination throughout the entire life of a project / campaign, including but not limited to: project briefing process, creative / deliverable review, facilitating client direction / feedback, finalizing deliverables, trafficking and campaign performance reporting.
• Handle ad hoc client questions & requests as needed.
• Participate in discussions during client meetings and conference calls.
• Assist in creating PowerPoint presentations.
• Compile reporting for clients as needed.
• Create case studies for past campaigns.
• Keep in contact with clients throughout all stages of project development.
• Work closely with project managers on all projects.
• Attend to the needs of the client and continually seek ways to add value to their relationship with BPD.
• Develop and maintain a working-level understanding of assigned client’s industries, company culture, products/services and strategic communication plan.
• Assist with other duties as required.

Skills

Pharma advertising experience

Strong written and verbal comms

Detail oriented

Travel flexibility

Microsoft Office

Tools

Veeva PromoMats

Microsoft Office

Job description

We’re looking for talented candidates based inSouth Florida, Nashville, Orlando, Tampa, or Atlantawho are excited to be part of a team that thrives on collaboration and connection.

Our offices inBoca Raton, FLandNashville, TNare where we come together forcollaboration, education, and celebrations,and we’re looking for teammates who can join us in person for those meaningful moments.

Reports to:VP, Principal
Years Experience:2-3 Years
Department: Client Services

The Position:

We are seeking an Account Manager to join our team! You should be able to multi-task, be detail oriented, and have the ability to work well with both internal and external clients. You must be a self-starter, have the ability to juggle multiple projects and possess a strong sense of urgency. If that sounds like you, then we’d love to meet you as soon as possible!

This position will support multiple clients and support both the Account Management and Project Management teams assigned to those clients.

The Responsibilities:

Includes, but not limited to the following:

• Provide tactical support to Account Management and cross-functional internal team specifically on pharma clients, focusing on trafficking, project coordination and day-to-day campaign execution.
• Prepare account service-related documents such as meeting agendas, meeting reports, status documents, internal feedback memos and other client communications and correspondence.
• Traffic creative assets to the media team across traditional and digital channels (daily, weekly, monthly).
• Ensure clarity of client feedback and clearly communicate client direction to internal team (including creative, media, analytics and other client deliverables as needed).
• Provide tactical support and execution throughout positioning, brand strategy, market development, HCP and patient engagement, launch planning and integrated/omnichannel activation for pre-commercial and launch-stage brands.
• Partner across Commercial/Marketing, Medical Affairs, Market Access, Regulatory, Clinical, Patient Services, Sales/Field, analytics, market research and competitive intelligence to support cohesive commercialization strategies.
• Support tactical execution of strategies that effectively engage key stakeholders, including HCPs, patients and caregivers, KOLs, advocacy organizations and other influential audiences throughout the product lifecycle.
• Update creative rotation documents. Work closely with the Media team to ensure all creative assets have been provided for media buys.
• Maintain all digital and creative trackers, ensuring flight dates and deliverables are kept up to date.
• Provide support and coordination throughout the entire life of a project / campaign, including but not limited to: project briefing process, creative / deliverable review, facilitating client direction / feedback, finalizing deliverables, trafficking and campaign performance reporting.
• Handle ad hoc client questions & requests as needed.
• Participate in discussions during client meetings and conference calls.
• Assist in creating PowerPoint presentations.
• Compile reporting for clients as needed.
• Create case studies for past campaigns.
• Keep in contact with clients throughout all stages of project development.
• Work closely with project managers on all projects.
• Attend to the needs of the client and continually seek ways to add value to their relationship with BPD.
• Develop and maintain a working-level understanding of assigned client’s industries, company culture, products/services and strategic communication plan.
• Assist with other duties as required.

The Essentials:

• 2-3 years’ experience.
• Pharma advertising agency experience required
• Knowledge of general agency process and terminology, as well as pharma-specific industry process and terminology
• Proficiency in Veeva PromoMats strongly preferred.
• Strong written and verbal communication.
• Strong attention to detail and organizational skills.
• Ability to manage multiple conflicting deadlines and prioritize accordingly.
• Proficient in Microsoft Office.
• Digital experience is a plus.
• Ability to travel as needed.

The Vision:

BPD is a strategic growth partner that delivers the future to healthcare’s leading brands. We provide fully integrated solutions – branding, marketing, communications, and business consulting – which are technology-enabled, AI-infused, and supported by our proprietary data platform.All to ignite greatness in our clients and bring better health to more people.Our clients range from the largest health systems to prestigious academic medical centers to leading healthcare innovators. For more information on BPD, visit www.bpdhealthcare.com.

Unified BPD unites our diverse backgrounds and perspectives into a stronger collective—one that fosters a more inclusive, impactful future for our people, our clients, and healthcare as a whole. Guided by ongoing reflection and learning, we respect every race, ethnicity, gender expression, sexual identity, ability, and life experience.

As BPDerrrs, we:

• Celebrate and value what makes each of us unique;
• Unite around our shared purpose to ignite greatness in those we serve and, by extension, help them improve the health to the communities they serve;
• Lead through inclusive work that authentically connects with all consumers and champions health equity for all
• Lean into honest dialogue, acknowledging that building a diverse workforce, fostering belonging, and creating the best, most inclusive work for our clients and their communities is an ongoing journey.

This commitment ignites our organization’s greatness and grounds the brilliant work we do for our clients and communities.

BPD is proud to be an Equal Opportunity employer. BPD recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.