Account Manager-Personal Protection, Remote (Western and Central Europe)

Arclin; Alpharetta (GA); Remote; USD 80,000 - 100,000; Full time

Job summary

Arclin is seeking a commercially driven Account Manager for Europe’s Personal Protection market, focusing on spinner and weaver accounts and new business development. The role emphasizes cross-functional collaboration across Sales, Marketing, Product Management, Technical, Customer Service, and Supply Chain, with a strong emphasis on English fluency and culture-aware communication.

The position blends account management with growth opportunities, offering exposure to protective textiles,

Qualifications

• Bachelor's degree in Textile Engineering, Engineering, Business, Marketing, Science, or related field.
• 3–5 years of experience in account management, sales, business development, or a similar commercial role.
• Working knowledge of textiles with experience in spinning, yarns, weaving, fabrics, or technical textiles.
• Proven ability to identify and pursue new business opportunities.
• Strong communication, organization, and cross-functional collaboration skills.
• Willingness to travel across Europe ~50%.

Responsibilities

• Manage and grow relationships with spinner and weaver accounts across Western and Central Europe.
• Develop account plans to support retention, revenue growth, margins, and opportunities.
• Serve as the primary commercial contact for assigned accounts, including forecasting, pricing, and order fulfillment support.
• Identify, qualify, and advance new business opportunities within Personal Protection.
• Coordinate with procurement, commercial, product development, technical, customer service, and supply chain.
• Participate in customer meetings, industry events, trade shows, and value-chain engagements in Europe.
• Support growth initiatives involving Nomex and Kevlar yarns and staple products.

Skills

Account management

Business development

Customer relationship management

Cross-functional collaboration

English fluency

Education

Bachelor's degree in Textile Engineering / Engineering / Business / Marketing / Science

Tools

CRM software

Forecasting tools

Job description

Account Manager - Personal Protection, Remote (Western & Central Europe)

Arclin is seeking a commercially driven Account Manager to support growth across our European Personal Protection business. This role combines account management with targeted business development and is well suited to a commercial professional who understands the textile value chain and enjoys working across customers, markets, and internal teams.

The successful candidate will manage a portfolio of spinner and weaver accounts across Western and Central Europe while developing new opportunities within the Personal Protection market. This is an ideal opportunity for an early-career commercial professional looking to build broad business leadership experience while developing expertise in technical textiles, protective apparel, and specialty materials.

Given the international nature of the territory, the ability to communicate fluently in English and work effectively across multiple cultures and countries is essential. German and French speaking is a plus.

Why This Role Is Unique

This role provides an opportunity to build broad commercial experience while working closely with Sales, Marketing, Product Management, Technical, Customer Service, and Supply Chain teams across Europe.

The position is designed as a development opportunity for a high-potential commercial professional. The successful candidate will work alongside experienced commercial leaders, gain exposure to key Personal Protection markets, and develop the skills necessary to assume broader account responsibility and future leadership roles within the organization.

The role offers a unique balance of established account management and new business development, making it ideal for someone who enjoys both customer relationship management and identifying opportunities for growth.

What You Will Do

• Manage and grow relationships with a portfolio of spinner and weaver accounts across Western and Central Europe.
• Develop account plans that support customer retention, revenue growth, margin discipline, and effective opportunity management.
• Serve as the primary commercial contact for assigned accounts, managing all aspects of the sales cycle including forecasting, pricing, customer communications, order fulfillment support, payment issues, and account planning.
• Identify, qualify, and advance new business opportunities within the Personal Protection market.
• Build relationships across the textile value chain, including spinners, weavers, fabric manufacturers, converters, and garment-related stakeholders.
• Develop relationships with procurement, commercial, product development, and technical contacts within customer organizations.
• Coordinate internally to align pricing, forecasting, product availability, technical support, customer service, and commercial priorities.
• Maintain accurate opportunity, account, and forecast information and contribute to regular business reviews.
• Monitor customer activity, competitive developments, and market needs, translating insights into clear commercial actions.
• Partner with Marketing, Product Management, Technical, Sales, Customer Service, and Supply Chain teams to resolve issues and support growth.
• Participate in customer meetings, industry events, trade shows, and value-chain engagements throughout Europe.
• Support growth initiatives involving Nomex and Kevlar yarn and staple products serving flame-resistant apparel, emergency response applications, industrial workwear, mechanical protection, and related Personal Protection markets.

What Success Looks Like

• Approximately 50% of time focused on managing and growing an existing account portfolio.
• Approximately 50% of time focused on developing new business opportunities and expanding market penetration.
• Strong retention and disciplined management of assigned accounts.
• Effective relationship development across customer organizations and the broader textile value chain.
• A healthy, qualified pipeline of new Personal Protection opportunities.
• Effective collaboration across Industrial and Personal Protection teams.
• Accurate forecasting, responsive follow-through, and reliable execution of customer commitments.
• Progressive growth in commercial capability, textile-market knowledge, and account ownership.
• Consistent contribution toward both revenue growth and opportunity development objectives through participation in commercial incentive program.

Required Qualifications & Experience

• Bachelor's degree in Textile Engineering, Engineering, Business, Marketing, Science, or a related discipline.
• 3-5 years of experience in account management, sales, business development, customer service, or another commercial role within a relevant industry.
• Working knowledge of textiles, with experience or education related to spinning, yarns, weaving, fabrics, technical textiles, or related markets.
• Demonstrated initiative in identifying and pursuing new business opportunities.
• Ability to manage customer relationships with accuracy, responsiveness, and commercial discipline.
• Strong communication, organization, and cross-functional collaboration skills.
• Ability to work across countries, cultures, and internal functions.
• Growth-oriented mindset with a willingness to travel, build relationships, and pursue new opportunities.
• Ability to travel throughout Europe approximately 50% of the time.
• Fluency in English (written and spoken) is required.
• Ability to communicate effectively with customers, suppliers, and internal stakeholders across multiple European countries. French and German speaking a plus. (Must attach English resume to application.)

Preferred Knowledge & Experience

• Experience working with spinners, weavers, fabric manufacturers, converters, or other textile value-chain partners.
• Knowledge of Personal Protection, industrial workwear, flame-resistant apparel, protective garments, technical textiles, or related applications.
• Experience working with engineered yarns, specialty fibers, technical fabrics, or adjacent materials.
• Experience balancing existing account management responsibilities with prospecting and new business development.
• Experience developing new customer relationships and converting opportunities into commercial growth.
• Familiarity with pricing, forecasting, pipeline management, and customer relationship management tools.
• Technical or engineering background with exposure to commercial or customer-facing responsibilities.
• Curiosity, initiative, and a growth mindset, with the potential to take on broader account responsibility over time.
• Additional European languages, particularly German, French, or Polish, are advantageous.

Compensation & Incentives

This position participates in Arclin's commercial sales incentive program, providing employees the opportunity to earn additional compensation based on business performance and growth objectives.

You can find Arclin everywhere. Our technologies make homes and transportation safer, help crops flourish, keep water clean, protect first responders and members of the military, and preserve the purity of essential pharmaceuticals. These vital, everyday products can't fail, and we're here to give the world an extra layer of performance and peace of mind.

With ~4,000 team members across more than 30 global manufacturing facilities, we operate with the scale to make a global impact and the agility to solve complex challenges at the molecular level. Rooted in scientific discovery and innovation, Arclin's materials redefine performance across industries - from Firepoint's patented intumescent technology that helps stall flames and save lives to the iconic Kevlar and Nomex brands trusted to protect those who serve, strengthen aerospace and industrial systems, and perform where reliability and safety are top of mind.

As we expand our mission-critical materials portfolio and shape the next era of performance technologies, we're looking for people who want to grow, lead, and solve the challenges others can't. Together, we'll advance the innovations that keep the world moving. Because at Arclin, our people are truly Vital Beyond Measure.

Equal Opportunity Employer

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For further information, please review the Know Your Rights notice from the Department of Labor.