Account Manager - Parking Operations

Propark Mobility; West Hollywood (CA); Presencial; USD 72 000 - 88 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free parking

Career growth

Generous time off

Propark Think training

Benefits package

Resumo da oferta

Propark Mobility is hiring an Account Manager - Parking Operations for an in‑office role in West Hollywood, CA. You will oversee shuttle fleet, self‑parking, and valet services, while managing your location team and driving client relations.

The ideal candidate has parking industry experience with a hospitality focus and progressive front-line management. Strong scheduling, payroll, and Microsoft Office proficiency are preferred, with a compensation package including a salary of $80,000 plus up

Qualificações

• Responsible for all operations: shuttle fleet, self-parking, valet, and location team oversight.
• Prefer previous parking industry experience with hospitality focus.
• Progressive management experience with front-line team oversight.
• Experience with scheduling and payroll is a plus.
• Bachelor’s degree in business helpful but not required.

Responsabilidades

• Develop and train supervisors and line-level employees.
• Review and approve work schedules to ensure adequate coverage while minimizing expenses.
• Develop and maintain strong client relations and attend client meetings.
• Assist supervisors in handling customer complaints and day-to-day operational issues.
• Manage and submit employee, operations, and payroll reports.
• Oversee the customer service program to ensure customer satisfaction.
• Develop budgets and monitor financials to meet business goals.
• Review and evaluate audits to ensure integrity of revenue control.
• Ensure compliance with company policies and procedures, as well as those of our client.
• Respond to operational issues when needed (often after hours).
• Maintain high professional and ethical standards for our organization and client.

Conhecimentos

Parking operations

Customer service

Hospitality industry

Staff management

Formação académica

Bachelor's degree in business

Ferramentas

Microsoft Office

ADP

Descrição da oferta de emprego

Por favor, desplázate hacia abajo para ver la versión en español

Park your career here, with Propark Mobility!

Account Manager - Parking Operations

Por favor, desplázate hacia abajo para ver la versión en español

Park your career here, with Propark Mobility!

Account Manager - Parking Operations

Salary Range: $80,000.00 Annually, plus Incentive Bonus Potential up to 15% of salary

Work Modality: In Office

Schedule: Full-time

Location: West Hollywood, CA

Applications will be accepted until job is closed.

Ideal Experience

• This position is responsible for all aspects of the operation, including shuttle fleet management, self-parking, and valet services, as well as overseeing your location team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset.
• Progressive management experience with front-line team oversight
• Established experience with scheduling and payroll is a plus
• Bachelor’s degree with a concentration in business is helpful but not required.

Skills And Abilities We Are Searching For

• You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
• You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth.
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• You have impeccable conversational and written communication skills.
• You have an exceptional way with people and you achieve extraordinary results.
• Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP

What We Offer: Compensation and Benefits

• Fantastic opportunities for career growth - we always look to promote from within first!
• Free Parking!!*
• Competitive salary that is commensurate with experience, plus incentive bonus potential.
• Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
• Priority driven culture that is supportive, engaging, empowering and celebratory.
• A company that values diversity, inclusion, and belonging.
• The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
• Learning opportunities through our internal training program - Propark Think
• Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7

Who We Are

We make each day great - together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to o ur simple driving goal: create the perfect parking moment for every guest.

Propark Mobility is an industry leading company that began with one lone lot in Hartford, CT in 1984. Today we boast over 750+ locations throughout the U.S. and are on a 5-year plan to quadruple our size!

As Account Manager , You Will

• Develop and train supervisors and line-level employees.
• Review and approve work schedules to ensure adequate coverage while minimizing expenses.
• Develop and maintain strong client relations and attend client meetings.
• Assist supervisors in handling customer complaints and day-to-day operational issues.
• Manage and submit employee, operations, and payroll reports.
• Oversee the customer service program to ensure customer satisfaction.
• Develop budgets and monitor financials to meet business goals.
• Review and evaluate audits to ensure integrity of revenue control.
• Ensure compliance with company policies and procedures, as well as those of our client.
• Respond to operational issues when needed (at times, after normal business hours).
• Maintain the highest professional and ethical standards for both our organization and our client.

We can't wait to meet you!

• ** Free parking while working at your assigned Propark location(s).

Propark