Account Manager - Parking Operations

Propark Mobility; Jersey City (NJ); On-site; Full time

Job summary

A leading company in parking operations is seeking an Account Manager to oversee various aspects of parking services in Jersey City. The role involves managing a team, ensuring client satisfaction, and developing budgets. Ideal candidates will have management experience in parking, customer service, or hospitality. The company offers competitive benefits, opportunities for growth, and a supportive work culture.

Benefits

Free Parking

Competitive salary with bonus potential

Generous time off allowances

Medical, dental, vision, and pet insurance

Employee assistance program (EAP) 24/7

Qualifications

• Previous parking industry experience with hospitality focus is a top asset.
• Progressive management experience with front-line team oversight.

Responsibilities

• Manage work schedules and expenses.
• Develop and train supervisors and employees.
• Handle customer complaints and operational issues.

Skills

Management

Customer Service

Hospitality

Communication

Organization

Education

Bachelor’s degree in business

Tools

Microsoft Office

ADP

Job description

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Account Manager - Parking Operations

Salary Range: $20.00-$21.00 Commensurate with Experience

Schedule: Full-time, Monday - Friday, Mornings

Location: Jersey City, New Jersey

Applications will be accepted until the job is closed.

Ideal Experience

• This position is responsible for all aspects of the operation, including shuttle fleet management, self-parking, and valet services, as well as overseeing your location team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset.
• Progressive management experience with front-line team oversight
• Established experience with scheduling and payroll is a plus
• Bachelor’s degree with a concentration in business is helpful but not required.

Skills And Abilities We Are Searching For

• You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
• You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth.
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• You have impeccable conversational and written communication skills.
• You have an exceptional way with people and you achieve extraordinary results.
• Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP

What We Offer: Compensation and Benefits

• Opportunities for career growth - we always look to promote from within first!
• Free Parking!!*
• Competitive salary that is commensurate with experience, plus incentive bonus potential.
• Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
• Supportive, engaging, empowering and celebratory culture.
• A company that values diversity, inclusion, and belonging.
• Work in a fun and progressive environment with strong direction and empowerment.
• Learning opportunities through our internal training program - Propark Think
• Benefits including medical, dental, vision, and pet insurance!
• Free and confidential employee assistance program (EAP) 24/7

Who We Are

We create an exciting work atmosphere focused on supporting each other. Our goal is to create the perfect parking moment for every guest. Propark Mobility is an industry leader with over 750 locations across the U.S., aiming to quadruple in size in the next 5 years.

As Account Manager, You Will

• Develop and train supervisors and employees.
• Manage work schedules and expenses.
• Maintain client relations and attend meetings.
• Handle customer complaints and operational issues.
• Manage reports and oversee customer satisfaction.
• Develop budgets and monitor financials.
• Ensure compliance with policies and procedures.
• Respond to operational issues, sometimes after hours.

Apply today! We look forward to meeting you!

Note: Free parking while working at your assigned location(s). Propark is an Equal Opportunity Employer. For assistance or accommodations during the application process, please request support. See our CPRA Applicant Notice and Privacy Policy on our careers portal.