Account Manager, Paid Social & Creative

Full Funnel Growth; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Full Funnel Growth is a fully remote performance marketing agency serving DTC eCommerce, experiential entertainment, regulated retail and B2B brands. We seek an Account Manager to lead a portfolio of clients, own the creative direction and manage weekly client communications.

You will own delivery scope, timelines and briefs to designers, while analyzing Ads Manager metrics to optimize results. The role emphasizes writing-first creative and senior client-facing communication across multiple

Qualifications

• 4+ years in agency account management or client services on paid social with Meta as a primary revenue channel.
• Ecommerce / DTC (Shopify) experience.
• Proven ability to write hooks and ad copy that deliver results.
• Experience briefing designers and leading creative feedback loops.
• Fluent in Meta Ads Manager reporting at ad and creative levels.
• Strong communication with directors, CMOs, and founders.
• Ability to manage several accounts within hours and retainers.

Responsibilities

• Own the client relationship with weekly calls, notes, roadmaps and status updates.
• Manage delivery scope, priorities, timelines and hours across the internal team; flag scope creep.
• Develop a clear creative strategy with territories, angles, audiences and a testing roadmap.
• Write hooks and on-screen copy, primary text and headlines; generate multiple ideas monthly.
• Create precise briefs for designers and provide sharp feedback on results.
• Analyze hook rate, hold rate, frequency, fatigue and cost per result; explain findings to clients.
• Iterate by extending winning hooks, formats and framings rather than starting from scratch.

Skills

Client services on paid social

Ecommerce / DTC Shopify

Hooks & ad copy writing

Creative briefing & feedback loops

Meta Ads Manager reporting

Senior client-facing communication

Multi-account management

Job description

Fully remote AI-native required

About the role

Full Funnel Growth is a remote performance marketing agency running integrated growth programs for DTC eCommerce brands, experiential entertainment, regulated retail and B2B.

We're hiring an Account Manager to be the day-to-day lead for a portfolio of clients. That starts with a multi-venue experiential entertainment brand across seven US cities and several eCommerce brands. You run the relationship, and you also own the creative direction that drives paid social results. Paid social today is won on creative, so the person closest to the client has to be the one deciding what the ads say.

What you will own

• The client relationship. Weekly calls, meeting notes, roadmaps and status updates. You're the first call for your clients and you keep them informed before they ask.

• Delivery and scope. Priorities, timelines and hours across our internal team. You flag scope creep early and keep work inside the retainer.

• Creative strategy. A clear creative point of view for each account: positioning territories, angles mapped to audience, objection and funnel stage, and a testing roadmap with the read plan set before launch.

• Hooks and copy, written by you. Hook variants, on-screen copy, primary text and headlines. You can produce dozens of distinct ideas a month.

• Tight briefs to designers. Specific briefs our designers can build from the first time, and sharp feedback when the work comes back.

• Reading performance. Hook rate, hold rate, frequency and fatigue, and cost per result by concept. You pull the numbers yourself in Ads Manager, form a view, and explain it plainly to clients.

• Iteration. You extend winners with new hooks, formats and framings rather than starting from scratch.

How we work

• AI-native. Our team works with Claude, Claude Code and Cursor every day for data pulls, reporting and analysis. You don't need to be an engineer, but you reach for tools when manual work stops scaling.

• Generative tools raise output, not lower the bar. Bring a tested opinion on where they help and where they look generic.

• Writing-first. We're remote, async and documented. Clear written communication is the job.

What we are not

• Not a designer role. You brief and review; designers execute.

• Not a pure media buyer role. On a flat week your first instinct is to question the creative, not the bids.

Required experience

• 4+ years in agency account management or client services on paid social, with Meta as a primary revenue channel.

• eCommerce / DTC (Shopify) experience.

• A track record of writing hooks and ad copy that ran, with results you can speak to.

• Experience briefing designers and running creative feedback loops.

• Fluency in Meta Ads Manager reporting at the ad and creative level.

• Senior client-facing communication with directors, CMOs and founders.

• Managing several accounts at once while staying within hours and retainers.

Logistics

• Location: Fully remote

• Reports to: Matt Swulinski, Chief Strategy Officer

• Works alongside: Designers, paid media strategists, lifecycle team