Account Manager - Packaging/Labeling

MCC; New York (NY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, &

401(k)

Paid holidays

Job summary

MCC is seeking an Account Manager in New York, NY. This role is primarily office-based with hybrid options, involving direct client engagement, proposal development, and cross-functional collaboration with marketing and technical teams.

You will drive new business, nurture existing relationships, and contribute to strategic account plans. The position emphasizes meeting sales targets, maintaining CRM data, and delivering accurate progress reports while representing MCC’s premium label solutions

Qualifications

• Must be capable of developing new accounts, retaining clients, and planning account growth.
• Strong communication and collaboration with marketing, analytics, and technical staff is expected.
• Ability to forecast and meet sales targets using CRM systems.

Responsibilities

• New Account Development: Prospect for potential clients, set up meetings with decision makers, and help develop proposals.
• Client Retention: Present new products, strengthen relationships, and work with internal teams to meet client needs.
• Account Planning: Attend industry events, analyze market trends, and advise management on new services and channels.
• Administrative: Submit progress reports, manage data in CRM, and track activity on accounts.

Job description

Build your Career with an Industry Leader

Multi-Color Corporation is the global leader of premium printed label solutions, helping brands stand out in a competitive marketplace while inspiring positive consumer experiences. With a truly global network of over 12,000 teammates and facilities spanning across more than 25 countries, we strive to combine our global reach with the personalized touch of local service. Come join us as we revolutionize the packaging industry in supporting our customers to help create emotional connections with iconic brands.

Why work at MCC:

• Competitive compensation


• Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)


• Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays

SUMMARY:

The Account Manager works to improve MCC Label’s market position and achieve financial growth. This position defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. The Account Manager focuses on three main areas: New Account Development, Client Retention, and Account Planning. This role is highly collaborative as it requires interaction with mid and senior level management, marketing, and technical staff.

RESPONSIBILITIES:

New Account Development

• Prospect for potential new clients - Cold call and set up meetings potential clients and decision makers


• Work with team to develop proposals that address client needs, concerns, and objectives.


• Participate in pricing the solution/service.


• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.

Client Retention

• Present new products and services and enhance existing relationships.


• Work with technical staff, analytics group, marketing and other internal colleagues to meet customer needs.


• Arrange and participate in internal and external client debriefs.

Account Planning

• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.


• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.


• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

Administrative

• Submit weekly progress reports and ensure data is accurate.


• Enter and manage data accurately within the company’s CRM or other sales management systems.


• Forecast and meet sales targets


• Track and record activity on accounts.

This role is primarily office-based or home office-based, requiring extended periods of sitting, computer use, occasional walking or light lifting, and may involve brief visits to manufacturing areas; reasonable accommodations will be provided as needed.