Account Manager- National Brands Home Services

Gannett Co., Inc.; United States; Remote; USD 60,000 - 65,000; Full time

Job summary

A leading media company is seeking a National Account Manager focused on enhancing the business for their National Sales channel. This role involves growing revenue with existing clients, cultivating new prospects, and ensuring superior customer relationship management through effective collaboration and strategic advertising solutions.

Qualifications

• 3 years experience in digital advertising.
• 3 years in media/publishing.
• 3 years working with sales personnel.

Responsibilities

• Manage day-to-day account activities and client relationships.
• Develop advertising solutions with cross-company collaboration.
• Analyze customer data to inform media planning.

Skills

Analytical skills

Interpersonal skills

Communication skills

Organizational skills

Online media knowledge

Education

College education or work equivalent experience

Tools

Microsoft Office

CRM systems

Job description

Account Manager- National Brands Home Services

United States

Job Description

Posted Tuesday, May 27, 2025 at 4:00 AM

|Current Gannett Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through OKTA|

Gannett Co., Inc. (NYSE: GCI) is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth focused media and digital marketing solutions company. We endeavor to deliver essential content, marketing solutions, and experiences for curated audiences, advertisers, consumers, and stakeholders by leveraging our diverse teams and suite of products to enrich the local communities and businesses we serve. Our current portfolio of trusted media brands includes the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. Our digital marketing solutions brand, LocaliQ, uses innovation and software to enable small and medium-sized businesses to grow, and USA TODAY NETWORK Ventures, our events division, creates impactful consumer engagements, promotions, and races. Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application onGannett Careers viaDayforce .Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visitwww.gannett.com

National Account Manager– Home Services vertical

At LocaliQ, A Gannett, Inc. company and part of the USA Today Network, we offer a total digital marketing system for local businesses, comprised of web presence solutions and digital advertising solutions. Our mission is to help local businesses around the world get more customers. We believe in working hard to deliver results for our clients – and having fun while we build meaningful relationships with everyone around us. That is why we are one of the first digital marketing companies to achieve the Local Search Association (LSA) Certification and have been named a Facebook Marketing Partner, a select group of companies recognized for their ability to drive exceptional advertising and marketing results from Facebook.

POSITION PURPOSE AND OBJECTIVES:

The National Account Manager is primarily focused on supporting and growing the business for the National Sales channel by growing revenue with existing customers, as well as in identification and support of new advertising prospects through the funnel. Additionally, the National Account Executive works with internal departments as a partner in developing complex advertising solutions and works directly with the clients to provide superior customer relationship management. Other activities include attending client meetings, creating advertising media plans, using independent judgment in negotiating terms, and managing the full lifecycle of day-to-day account management activities, including the successful launch, maintenance and growth of all campaigns.

PILLARS FOR SUCCESS IN ROLE:

• Retention – Through ability to develop long term client partnerships, and excellent communication skills with major brands, as well as multiple suborganizations
• Performance – Balancing corporate goals/KPIs along with achieving those of clients
• Sales – Constant evaluation of upselling and new selling opportunities to achieve individual and segment objectives and growth
• Team Partnership – Main POC for clients and internal executing partners. Candidate must be able to excel with multiple internal and external team members through organization, accountability and excellence of service in a fast-paced team environment.

ESSENTIAL JOB FUNCTIONS:

• Work with assigned Brand Manager(s) on proposals, in order to meet client objectives, collaborating with various cross-company teams to develop best advertising solutions as needed
• Develop and revise media plans with existing accounts by analyzing historical data on customer spending, as well as considerations of client objectives, timing, product offerings, product performance and inventory availability
• Project manage and coordinate campaign execution (contract development and execution, customer onboarding/hand off with client services, billing, collaborate on campaign performance reports/customer reviews and ongoing client retention activities with client services)
• Project manage internal creative builds and sponsorship/custom programs – working as a liaison between client/creative agency and internal teams towards successful execution.
• Collaborate closely with Client Services and Client Strategy to identify and own up-sell/cross-sell opportunities with the client
• Ensure effective communication with sales teams to understand and anticipate customer needs, and ensure that advertising solutions meet those needs while setting internal and external expectations
• Provide high level of customer service to clients with effective communication, timely responses to requests and proactive resolution of potential issues
• Provide support on print business where applicable
• Participate in project work as directed by supervisor

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Extensive working experience with developing large ad solutions against market strategies, events and brands
• Experience working with high volume client assignments or multi-location
• Experience working with research, sales and operations to execute solutions
• Excellent analytical and interpretative skills
• Excellent interpersonal skills
• Excellent written and oral communication skills
• Excellent organizational skills
• Strong knowledge of online media
• Must be able to work in a fast-paced, high-pressured, dynamic environment, with tight deadlines
• Must be able to constantly prioritize workload with minimal supervision and manage multiple projects
• Must be a team player and key strategist
• Skills: Microsoft Office (Outlook, Word, Excel and Powerpoint), CRM or Order Management/Workflow systems experience a plus

MINIMUM QUALIFICATIONS:

• College education or work equivalent experience
• 3 years working experience in digital advertising
• 3 years previous work experience in the media/publishing industry
• 3 years previous work experience working with sales personnel
• Experience in Home ServicesVertical is preferred

The annualized base salary for this role will range between $60,000 and $65,000. Base compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience. Note: variable compensation is not reflected in these figures and based on the role, may be applicable.

Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.’s Recruitment Department at [e-mail].