Account Manager, National Accounts

Prudential Financial; Newark (NJ); Vor Ort; USD 107.300 - 166.400; Vollzeit

Benefits dieser Stelle

401(k) plan with company match

Medical, dental, vision insurance

Employee Stock Purchase Plan

Paid Time Off (PTO)

Zusammenfassung

A leading financial services company is seeking an Account Manager for their National Accounts team in Newark, NJ. The role focuses on establishing relationships with clients, brokers, and internal teams to enhance service delivery and increase sales. Successful candidates will have 2-3 years of experience in Group Insurance and a strong customer service orientation. The position offers competitive salaries, benefits including health insurance, and opportunities for professional development.

Qualifikationen

• 2-3 years’ experience in Group Insurance and benefits.
• Experience in Group Insurance underwriting or financials is a plus.
• Strong customer service focus.

Aufgaben

• Establish and maintain relationships with customers, brokers, and internal partners.
• Coordinate marketing, sales, and support for accounts.
• Proactively facilitate resolution of customer issues.

Kenntnisse

Customer management

Analytical skills

Time management

Communication skills

Detail orientation

Jobbeschreibung

Overview

Account Manager, National Accounts role at Prudential Financial.

Group Insurance (GI) National Account Organization (NAO) Account Management team seeks a National Account Manager who will establish and maintain cooperative relationships with customers, brokers, consultants, and internal partners, resulting in increased sales revenue, customer persistency, and satisfaction with existing Group Life & Disability National Account cases. This position also entails working closely with Account Executives to execute customer‑specific business plans linked to GI goals and objectives. Some travel required.

Responsibilities

• Business Development
• Coordinating Marketing, Sales, and Support service for assigned accounts
• Possessing an understanding of your assigned customers’ requirements and initiating actions that maintain high levels of customer satisfaction
• Proactively partnering with internal contacts to facilitate timely resolution of issues or problems presented by customers and/or brokers
• Presenting products, services, and plan design information to meet customer needs
• Addressing customer questions and concerns regarding any aspect of our product offering
• Providing guidance to junior staff

Qualifications

• 2-3 years’ experience in Group Insurance and benefits
• Customer management experience (preferred)
• Experience in Group Insurance underwriting or financials (a plus)
• Strong customer service focus
• A detail‑orientated individual with strong analytic, organization and time management skills
• Excellent communication skills
• A solid knowledge of Prudential’s Group Insurance product and services

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company‑funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $107,300.00 to $166,400.00.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email [e-mail]. If you are experiencing a technical issue with your application or an assessment, please email [e-mail] to request assistance.