Account Manager, Meritain Health (Northeast)

CVS Health; Virginia Beach (VA); On-site; USD 47,000 - 112,000; Full time

Job summary

CVS Health in Virginia Beach, VA is seeking an Account Manager to support a team of Account Executives, focusing on client and member satisfaction and achieving financial objectives.

You will analyze client data, develop account plans, present performance reviews, and collaborate with cross-functional teams to deliver value-added solutions while maintaining a high-quality client experience. Travel 10–20% within the United States.

Qualifications

• 2-5 years of health insurance industry and account management experience.
• Proficiency with Ready Data & Tableau.
• Proficiency with Outlook, Word, PowerPoint, Teams, and Salesforce.
• Must reside in Eastern Standard Time (EST).
• Travel required 10-20% of time within the United States.

Responsibilities

• Analyzes client data, account performance, and market trends to identify opportunities for account expansion and cross-selling.
• Partner with account executives to develop complex plans to maximize revenue and mitigate risks.
• Participate in business reviews with clients and discuss performance metrics and improvement opportunities.
• Collaborate with sales, marketing, and product teams to align strategies and deliver solutions.
• Design and deliver client presentations, proposals, and reports to showcase performance and drive engagement.
• Support proactive account management, resolving issues and ensuring a positive client experience.
• Coordinate with cross-functional teams to ensure timely delivery of client projects.
• Identify risks within accounts and develop mitigation strategies for long-term success.
• Assist with Open Enrollment or Health Fairs as needed.

Skills

Account management

Data analysis

Communication

Education

Bachelor's degree

High School diploma

Tools

Ready Data

Tableau

Outlook

Word

PowerPoint

Teams

Salesforce

Job description

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

Examines sales, account management, and business retention metrics for products and services in support of profitable growth and other business objectives. Provide client management support to a team of Account Executives; focusing on client and member satisfaction, and achievement of financial objectives.

• Analyzes complex client data, account performance, and market trends to identify opportunities for account expansion, upselling, and cross-selling.
• Partner with account executives to develop complex account plans and strategies to maximize revenue generation, mitigate risks, and achieve account growth targets.
• May participate in business reviews with clients, discussing performance metrics, identifying areas for improvement, and making recommendations to optimize account outcomes.
• Collaborates with internal stakeholders, such as sales, marketing, and product teams, to align account strategies, deliver value-added solutions, and enhance customer experience.
• Designs and delivers client presentations, proposals, and reports to showcase account performance, highlight opportunities, and drive engagement.
• Implements proactive account management, resolving issues, and ensuring a smooth and positive client experience
• Collaborates with cross-functional teams to ensure timely and accurate delivery of client projects, products, and services, meeting client expectations and driving customer satisfaction.
• Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long‑term success.
• Participate/support any Open Enrollment or Health Fairs needs.

Required Qualifications

• 2-5 years of health insurance industry and account management experience.
• Strong reporting knowledge such as Ready Data &Tableau
• Proficiency with desktop software applications such as Outlook, Word, PowerPoint, Teams, and Salesforce.
• Must reside in Eastern Standard Time (EST).
• Travel required 10-20% of time within the United States.

Preferred Qualifications

• Strong critical thinking, time management, and organizational skills.
• Self-funded insurance experience.
• Stop-loss knowledge.
• Resides in northeastern United States, specifically Connecticut, Pennsylvania, New York, or New Jersey.
• Bachelor's degree
• EducationHigh School diploma 4 years relevant experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $46,988.00 - $112,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments .We anticipate the application window for this opening will close on: 11/06/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.