Account Manager, Meritain Health (Northeast)

CVS Health; Columbus (OH); On-site; USD 47,000 - 112,000; Full time

Job summary

CVS Health is seeking an Account Manager to support a team of Account Executives, focusing on client and member satisfaction and meeting financial targets. The role analyzes complex data to identify opportunities for growth and optimization, partnering with sales, marketing, and product teams to deliver value-added solutions.

The position requires 2–5 years in health insurance/account management, proficiency with Tableau/Ready Data, and strong Microsoft Office and Salesforce skills.

Qualifications

• 2–5 years of health insurance industry and account management experience.
• Experience with reporting tools such as Ready Data and Tableau.
• Proficient with Outlook, Word, PowerPoint, Teams, and Salesforce.
• Must reside in Eastern Standard Time (EST).
• Travel required 10–20% of time within the United States.

Responsibilities

• Analyze sales, account management, and retention metrics to drive growth.
• Support a team of Account Executives to improve client satisfaction.
• Develop account plans to maximize revenue and mitigate risks.
• Present proposals and reports to showcase performance and opportunities.
• Coordinate cross-functional teams to deliver client projects on time.
• Assist with Open Enrollment or Health Fairs as needed.

Skills

Account management

Reporting

Microsoft Office

Salesforce

EST resident

Travel 10–20%

Education

Bachelor's degree

High School diploma with relevant experience

Tools

Tableau

Ready Data

Salesforce

Outlook

Word

PowerPoint

Teams

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Examines sales, account management, and business retention metrics for products and services in support of profitable growth and other business objectives. Provide client management support to a team of Account Executives; focusing on client and member satisfaction, and achievement of financial objectives. Analyzes complex client data, account performance, and market trends to identify opportunities for account expansion, upselling, and cross‑selling. Partner with account executives to develop complex account plans and strategies to maximize revenue generation, mitigate risks, and achieve account growth targets.May participate in business reviews with clients, discussing performance metrics, identifying areas for improvement, and making recommendations to optimize account outcomes.Collaborates with internal stakeholders, such as sales, marketing, and product teams, to align account strategies, deliver value-added solutions, and enhance customer experience.Designs and delivers client presentations, proposals, and reports to showcase account performance, highlight opportunities, and drive engagement. Implements proactive account management, resolving issues, and ensuring a smooth and positive client experience.Collaborates with cross-functional teams to ensure timely and accurate delivery of client projects, products, and services, meeting client expectations and driving customer satisfaction. Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long‑term success. Participate/support any Open Enrollment or Health Fairs needs.

Required Qualifications

• 2-5 years of health insurance industry and account management experience.
• Strong reporting knowledge such as Ready Data &Tableau
• Proficiency with desktop software applications such as Outlook, Word, PowerPoint, Teams, and Salesforce.
• Must reside in Eastern Standard Time (EST).
• Travel required 10-20% of time within the United States.

Preferred Qualifications

• Strong critical thinking, time management, and organizational skills.
• Self‑funded insurance experience.
• Stop‑loss knowledge.
• Resides in northeastern United States, specifically Connecticut, Pennsylvania, New York, or New Jersey.
• Bachelor’s degree
• EducationHigh School diploma 4 years relevant experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

Benefits Moments

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on

We anticipate the application window for this opening will close on: 11/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.