Account Manager, Meritain Health (Northeast)

CVS Health; Hartford (CT); On-site; USD 47,000 - 112,000; Full time

Benefits offered by this job

Bonus eligibility

Comprehensive benefits

Job summary

CVS Health is seeking an Accounts Manager to support a team of Account Executives, focusing on client satisfaction and achieving financial objectives. You will analyze complex client data and market trends to identify opportunities for expansion, while partnering with account executives to maximize revenue and mitigate risks.

You will work with cross-functional teams to deliver value-added solutions, design client presentations, and manage proactive account plans.

Qualifications

• 2-5 years in health insurance industry and account management.
• Strong reporting knowledge (Ready Data & Tableau).
• Proficiency with Outlook, Word, PowerPoint, Teams and Salesforce.
• Must reside in Eastern Standard Time (EST).
• Travel is 10-20% of time within the United States.

Responsibilities

• Examines sales, account management, and business retention metrics for growth.
• Provide client management support to a team of Account Executives.
• Analyze client data, account performance, and market trends for expansion.
• Develop account plans to maximize revenue and mitigate risks.
• Participate in business reviews and present performance metrics.
• Collaborate with sales, marketing, and product teams to deliver value-added solutions.
• Design and deliver client presentations, proposals, and reports.
• Implement proactive account management and resolve issues for positive experience.
• Collaborate with cross-functional teams to ensure timely delivery of projects.
• Identify and mitigate risks within client accounts and plan action steps.
• Support Open Enrollment or Health Fairs as needed.

Skills

Account management

Health insurance industry

Strong analytics

Education

Bachelor's degree

High School diploma with 4 years relevant experience

Tools

Ready Data

Tableau

Outlook

Word

PowerPoint

Teams

Salesforce

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Examines sales, account management, and business retention metrics for products and services in support of profitable growth and other business objectives. Provide client management support to a team of Account Executives; focusing on client and member satisfaction, and achievement of financial objectives.

• Analyzes complex client data, account performance, and market trends to identify opportunities for account expansion, upselling, and cross‑selling.

• Partner with account executives to develop complex account plans and strategies to maximize revenue generation, mitigate risks, and achieve account growth targets.

• May participate in business reviews with clients, discussing performance metrics, identifying areas for improvement, and making recommendations to optimize account outcomes.

• Collaborates with internal stakeholders, such as sales, marketing, and product teams, to align account strategies, deliver value-added solutions, and enhance customer experience.

• Designs and delivers client presentations, proposals, and reports to showcase account performance, highlight opportunities, and drive engagement.

• Implements proactive account management, resolving issues, and ensuring a smooth and positive client experience

• Collaborates with cross-functional teams to ensure timely and accurate delivery of client projects, products, and services, meeting client expectations and driving customer satisfaction.

• Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long‑term success.

• Participate/support any Open Enrollment or Health Fairs needs.

Required Qualifications

• 2-5 years of health insurance industry and account management experience.

• Strong reporting knowledge such as Ready Data &Tableau

• Proficiency with desktop software applications such as Outlook, Word, PowerPoint, Teams, and Salesforce.

• Must reside in Eastern Standard Time (EST).

• Travel required 10-20% of time within the United States.

Preferred Qualifications

• Strong critical thinking, time management, and organizational skills.

• Self‑funded insurance experience.

• Stop‑loss knowledge.

• Resides in northeastern United States, specifically Connecticut, Pennsylvania, New York, or New Jersey.

• Bachelor's degree

• High School diploma 4 years relevant experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 11/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.