Account Manager (Meritain Health)

CVSHealth; Massachusetts; On-site; USD 47,000 - 102,000; Full time

Job summary

CVS Health is seeking an Account Manager in Massachusetts to partner with Account Executives, nurture client relationships, support renewals, and drive member and revenue growth for existing customers.

The role requires 2–5 years in health insurance, proficiency with Salesforce, MS Office, Teams, and strong organizational skills. Travel up to 25% is expected, with a full-time schedule and comprehensive benefits.

Qualifications

• 2–5 years of Health Insurance industry experience.
• Proficiency with desktop software applications such as e-mail, Word, PowerPoint, TEAMs, Salesforce, AI.
• Strong critical thinking, time management and organizational skills.
• Travel required up to 25% (Possible overnight travel).
• Self-funded insurance experience (preferred).
• Stop loss knowledge (preferred).
• Active Life and Health License in state of residence (preferred).
• Bachelor's degree (preferred).
• High School diploma + 4 years relevant experience (education).

Responsibilities

• Develops working relationship with client contacts to ensure renewal of case and retention.
• Executes tactical components of account team's business plan for customer.
• Collaborates with account team members and functional support areas on services or complex product issues.
• Collaborates with team members on client installation
• Must be able to attend open enrollment meetings

Skills

Health Insurance experience

Strong critical thinking

Time management

Organizational skills

Proficiency with email

Word

PowerPoint

Teams

Salesforce

AI

Education

High School diploma + 4 years relevant experience

Tools

Word

PowerPoint

Teams

Salesforce

AI

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Account Manager will partner with an Account Executives servicing clients developing strong external and internal relationship to achieve customer satisfaction, membership and revenue for existing customers.

Responsibilities include:

• Develops working relationship with client contacts to ensure renewal of case and retention.
• Executes tactical components of account team's business plan for customer.
• Collaborates with account team members and functional support areas on services or complex product issues.
• Collaborates with team members on client installation
• Must be able to attend open enrollment meetings

Required Qualifications

• 2-5 years of Health Insurance industry experience.
• Proficiency with desktop software applications such as e-mail, Word, PowerPoint, TEAMs, Salesforce, AI.
• Strong critical thinking, time management and organizational skills.
• Travel required up to 25% (Possible overnight travel).

Preferred Qualifications

• Self-funded insurance experience.
• Stop loss knowledge.
• Active Life and Health License in state of residence.
• Bachelor's degree.

Education

• High School diploma + 4 years relevant experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $46,988.00 - $102,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.