Account Manager - Managed IT Services

Varay Managed IT; El Paso (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A Texas-based IT solutions firm is seeking an Account Manager to enhance client relations and drive growth in their El Paso office. The ideal candidate will have a Bachelor's degree and 2+ years of relevant experience. Responsibilities include meeting prospects, preparing proposals, and managing client communications. Competitive salary, health benefits, and a supportive team culture are offered.

Benefits

Competitive base salary + bonus opportunities

Health and dental insurance

Mileage reimbursement

Monthly cell phone allowance

Paid time off + company-paid U.S. holidays

401(k) with 4% employer match

Qualifications

• 2+ years of relevant experience in a client-facing role.
• Prior sales experience preferred but not required.
• Bilingual (English/Spanish) is a strong advantage.

Responsibilities

• Meet with new prospects to build lasting relationships.
• Prepare and present custom proposals to clients.
• Act as the liaison between clients and the technical team.

Skills

Client relationship building

Communication

Problem-solving

Listening

Presentation

Education

Bachelor's degree

Tools

Microsoft 365

CRM tools

Quoting systems

Job description

At Varay Managed IT, we’re not just a technology company—we’re a values-driven team that empowers organizations through reliable, secure, and strategic IT solutions. We’re looking for a relationship-oriented, driven, and service-minded Account Manager to join our El Paso office and help us grow with integrity and purpose.

About the Role

As an Account Manager, you’ll be the bridge between our clients and our technical team—helping businesses thrive through technology. You’ll nurture client relationships, identify opportunities for improvement, and ensure every client feels seen, supported, and secure.

This role is ideal for someone who:

• Values meaningful client connections

• Communicates with clarity and confidence

• Understands the power of listening, learning, and leading with a servant’s heart

Responsibilities

• Meet with new prospects and build lasting relationships

• Prepare and present custom proposals

• Respond to quote requests and manage the sales cycle

• Deliver insightful Quarterly Business Reviews (QBRs)

• Act as the liaison between clients and our IT Services team

• Proactively manage and protect client relationships, ensuring long-term satisfaction

• Log all client communications and activities in our CRM system

What We’re Looking For

• Bachelor’s degree with 2+ years of relevant experience

• Prior sales experience preferred—but not required (we’ll train you to succeed!)

• Valid driver’s license and excellent driving record

• Outstanding communication, presentation, and problem-solving skills

• Experience with Microsoft 365, CRM tools, and quoting systems

• A collaborative, team-first mindset

• Experience in a Managed Service Provider (MSP) environment is a plus

• Bilingual (English/Spanish) is a strong advantage in serving our local clients

What Makes You a Great Fit at Varay

We hire and grow people who embody our core values:

• We stay ahead of the curve – You’re eager to learn and adapt in a fast-changing industry

• We lead with a servant’s heart – You listen well and put others’ needs first

• We do what we say – You follow through with honesty and accountability

• We have a positive, can-do attitude – You bring energy and calm to every interaction

• We grow together – You lift others up, share knowledge, and build trust

Benefits

• Competitive base salary + bonus opportunities

• Health and dental insurance

• Mileage reimbursement

• Monthly cell phone allowance

• Paid time off + company-paid U.S. holidays

• 401(k) with 4% employer match

• A supportive team culture focused on growth and service

About Varay

Varay Managed IT has proudly served Texas businesses for over 20 years. Headquartered in Texas, we provide secure, scalable IT solutions with a focus on integrity, excellence, and proactive service. Our mission is to empower people through technology so they can pursue their passions.

We operate as a drug-free workplace. All new hires must complete a pre-employment drug screening.

Ready to Build Lasting Relationships and Make an Impact?

If you’re ready to serve, grow, and lead with integrity—we’d love to hear from you.