Account Manager - Life Sciences & Healthcare

Decision Resources Group; Massachusetts; Remote; USD 90,000 - 120,000; Full time

Job summary

Clarivate is seeking a Digital Account Manager for its Life Science & Healthcare team. You will drive sales, upsell within SMBs across Europe/EMEA, and maintain CRM-driven forecasting. A Life Sciences background and Salesforce experience help you position our pharma solutions effectively.

The role supports remote work from the US East Coast, with core business hours across time zones and a focus on customer success and retention.

Qualifications

• 3–5 years of sales experience in life sciences or SaaS.
• Bachelor’s degree or equivalent, relevant work experience.
• Experience selling to SMBs in Europe or EMEA.
• Knowledge of the Life Sciences/pharmaceutical industry.
• Knowledge of software/information solutions for pharma.
• Experience with Salesforce or similar CRMs.

Responsibilities

• Achieve sales goals by meeting targets and upselling opportunities.
• Provide accurate sales forecasts to management.
• Collaborate with small-scale customers via calls, webinars, and digital channels.
• Continuously learn Clarivate products and services to position solutions.
• Engage in webinars and online demos, sharing insights with the team.
• Maintain remote meeting volumes as directed by Sales Management.
• Identify new opportunities within existing customers.

Skills

Sales experience

CRM (Salesforce)

Life sciences knowledge

Communication skills

Education

Bachelor's degree or equivalent (life sciences)

Tools

Salesforce

Job description

We are looking for a Digital Account Manager to join our Life Science & Healthcare Team. This is an amazing opportunity to accelerate innovation for our customers and identify creative solutions to meet their Life Science needs. Ideal candidates are motivated to go the distance in helping our customers succeed. By having a persistent and professional approach you’ll take the initiative to generate new ideas and drive Clarivate sales and retention!

About You – experience, education, skills, and accomplishments

• 3 to 5 years of sales experience in life sciences or SaaS
• Bachelor’s Degree in a relevant field of study or equivalent, relevant work experience
• Experience selling to Small to medium-sized businesses in Europe or EMEA
• Knowledge of the Life Sciences/pharmaceutical industry
• A Life Science degree
• Knowledge of the Life Sciences
• Knowledge of software/information solutions into the pharmaceutical sectors
• Experience with Salesforce or similar CRMs

It would be great if you also have . . .

• A Life Science degree
• Knowledge of the Life Sciences
• Knowledge of software/information solutions into the pharmaceutical sectors
• Experience with Salesforce or similar CRMs

What will you be doing in this role?

• Achieve sales goals by meeting targets and identifying opportunities for upselling.
• Provide accurate sales forecasts to management through consistent communication.
• Collaborate effectively with small-scale customers and leads through phone calls, webinars and other digital sales channels, adhering to the established sales cycle and processes.
• Continuously build knowledge of Clarivate products and services to effectively position our solutions.
• Actively engage in webinars and online demos, sharing insights on customers, products, and sales with the broader team.
• Maintain remote meeting volumes as established by Sales Management to ensure consistent engagement and productivity.
• Identify and target potential roles within existing customers to expand business opportunities.

About the Team

We approach our work with a positive attitude, enthusiasm, and skill. Clarivate’s present growth provides for a variety of opportunities for personal achievement and career advancement in a fast paced and flexible hybrid environment

Hours of Work

• This is a full-time position primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
• The role is fully remote in the US , East Coast

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.