Account Manager Lead

Alliant Insurance Services; California, Irvine (MO, CA); On-site; USD 90,000 - 120,000; Full time

Job summary

An established industry player is seeking an Account Manager Lead to enhance client relationships and drive new business opportunities. This role is pivotal in ensuring high client satisfaction and retention of large market accounts. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to lead a team. With a focus on innovative solutions, this position offers a chance to make a significant impact in the insurance sector. Join a dynamic team where your expertise will help shape the future of risk management and client engagement.

Qualifications

• Bachelor's degree or equivalent experience required.
• 8+ years of related work experience is necessary.
• Must have a valid insurance license.

Responsibilities

• Manage relationships with clients to ensure satisfaction.
• Support Producers in developing new business opportunities.
• Conduct marketing and negotiate rates for competitiveness.

Skills

Verbal and written communication

Planning and organizational skills

Teamwork

Customer service skills

Leadership

Problem solving

Time management

Microsoft Office Suite proficiency

Education

Bachelor's degree

8+ years of related work experience

Valid insurance license

Job description

Account Manager Lead

Irvine, CA, USA
Req #2979

Wednesday, December 18, 2024

Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

More information is available on the company's website at: www.alliant.com.

SUMMARY

Responsible for providing customer service and overall service of assigned customers and/or policies on large market accounts. Supports Producer in soliciting of new business and other Producer-led new business efforts. Provides mentoring to staff to support immediate supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Fosters and manages overall relationship with clients ensuring retention of large market book of business and high satisfaction;

* Supports Producer in developing new business opportunities for existing clients and prospects;

* Initiates renewal process for existing clients, and discusses and creates renewal strategy with Producer;

* Analyzes and compares current exposures and develops renewal or new business specifications for marketing;

* Conducts marketing, negotiates rates, reviews quotes and coverages for competitiveness and accuracy;

* Independently reviews policy and determines appropriate coverage; identifies possible deficiencies;

* Reviews and summarizes marketing results and prepares proposals;

* Finalizes proposals and presentations in coordination with Producer;

* Binds insurance coverage and prepares binders and/or delegate certificates issuance;

* Reviews policies for accuracy and review contracts;

* Prepares summaries and/or schedules of coverage for clients;

* Reviews client accounting history, responds to accounting inquiries, corrects discrepancies, and contacts client on receivable collections;

* Provides technical guidance to staff assisting with client needs or procedural issues;

* Participates in the claims process as directed by management, including claim submission, follow-up and overall communication;

* Notifies producer of pertinent information related to client retention;

* Meets with clients as needed or directed by Producer;

* Provides mentoring to staff to support immediate supervisor;

* Collection of fees, reconciliation and resolution of any outstanding balances within 90 days of invoicing date;

* Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);

* Other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

Bachelor's degree or equivalent combination of education and experience

Eight (8) or more years related work experience

Valid insurance license

Must continue to meet Continuing Education requirements for license renewal

Encouraged to complete Career Path requirements as communicated by supervisor

SKILLS

Excellent verbal and written communication skills

Advanced planning, organizational and prioritization skills

Ability to work within a team and to foster teamwork

Excellent customer service skills, including telephone and listening skills

Good leadership, problem solving and time management skills

Proficient in Microsoft Office Suite

#LI-AM1

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package.We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Apply Now" button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at1-877-901-9473 and let us know the nature of your request and contact information.

For more information on Alliant Insurance Service's benefits, click here.

Other details

• 
  Pay Type
  Salary
  
• 
  Min Hiring Rate
  $90,000.00
  
• 
  Max Hiring Rate
  $120,000.00
  

Apply Now

• Irvine, CA, USA

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