Account Manager - Landscape Maintenance

ruppertlandscape; Great Falls (MD); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Paid time off

Medical benefits

401(k) plan

Flexible spending account

Flexible work-life balance

Job summary

Ruppert Landscape is hiring an Area Manager for the Forestville Maintenance team in Maryland. You will oversee operational and financial performance, lead maintenance crews, and drive client satisfaction while promoting growth.

The role emphasizes strategic workforce management, budgeting, and safe, efficient landscape operations, with focus on quality service and strong customer relationships.

Qualifications

• 3+ years minimum experience in customer service and management.
• Degree in Agribusiness, Horticulture or Business Management preferred.
• Strong oral, communication and organizational skills.

Responsibilities

• Recruit, lead and build an effective team.
• Manage portfolio with understanding of a P&L for targeted gross profit.
• Identify opportunities for landscape improvements and upsell enhancements.
• Understand customer needs and manage sustainable landscape plans.
• Drive quality and efficiency within operations teams.
• Manage crews within budgeted man-hours and capacity.
• Proficient in job costing, budgeting and forecasting.
• Estimate maintenance job costs for bids.
• Maintain high level of customer service and relationships.
• Manage production schedule for assigned crews and ensure safety policies.

Skills

Team leadership

Budgeting

Strategic planning

Customer service

MS Office

Education

Agribusiness degree

Horticulture degree

Business management

Tools

MS Word

Excel

Outlook

Job description

Ruppert Landscape is a privately held commercial landscape maintenance and construction company based in Laytonsville, MD. With a multi-state presence and a small company feel, our mission is to provide opportunities for our people, take care of our customers, and be good stewards of the environment and our community.

We are hiring for an Area Manager to join our Forestville Maintenance team.

Position Description:

The Area Manager oversees the operational and financial performance of landscape maintenance teams, with a focus on team leadership, client satisfaction, and business growth. The ideal candidate brings a strategic mindset to workforce management, budgeting, and service delivery, while fostering strong client relationships and ensuring high-quality, safe, and efficient landscape operations.

Responsibilities:

• Ability to successfully recruit, lead and build an effective team
• Experience managing a portfolio with understanding of a P & L for a targeted gross profit
• Identifying opportunities for landscape improvements in promoting enhancement sales
• Understanding customer’s needs and expectations with managing a sustainable landscape plan
• Driving quality and efficiency within operations teams
• Full capacity with managing crews within budgetary man hours
• Proficient in job costing, budget management and forecasting
• Ability to estimate maintenance job costs for bid proposals
• Aptitude in demonstrating high level of customer service while maintaining customer relationships
• Manage production schedule for assigned crews
• Provide safe work environment and align with company’s safety policies

Qualifications:

• Ability to multi-task in a fast-paced working environment
• Knowledge of operating equipment and preventative maintenance
• Strong oral, communication and organizational skills
• Proficient in MS Word, Excel and Outlook
• 3 years minimum experience in customer service and management related experience
• A degree in Agribusiness, Horticulture or Business Management is preferred

What we provide:

• Competitive salary
• Company vehicle (gas card, maintenance, and insurance included)
• On-the-job training
• Paid Time off
• Medical benefits with dental and vision
• Flexible Spending Account
• 401(k) plan
• Flexible work/life balance
• Family-oriented company culture

Ruppert Landscape is an Equal Opportunity andE-verifyEmployer