Account Manager, Inside Sales

OnLogic, Inc.; Burlington (NC); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

401k Plan

Profit Sharing

Paid Maternity & Paternity Leave

Short & Long Term Disability

Job summary

OnLogic, Inc. is hiring an Account Manager to join the Sales Team and drive revenue growth while ensuring exceptional customer satisfaction.

This full-time role focuses on inbound inquiries, retention, and expansion, with a strong emphasis on consultative selling and building lasting client partnerships. The position requires onsite presence at our Cary, NC or South Burlington, VT offices, and candidates able to relocate or commute are encouraged to apply.

Qualifications

• 1–3 years of experience in sales, account management, customer success, or B2B customer-facing roles (tech background a plus).
• Bachelor's degree in Business, Marketing, Communication, or related field; or equivalent practical experience in a sales/support environment.
• Eager, proactive attitude toward learning hardware solutions and consultative selling principles.

Responsibilities

• Managing lead qualification, initial contact, and sales funnel progression to expand customer accounts.
• Handling inbound inquiries while focusing on retaining and growing existing accounts.
• Learning our product line to provide consultative guidance and help customers select hardware solutions.
• Managing day-to-day customer relationships across a broad portfolio of inbound prospects and growing accounts.
• Guiding sales cycles from quick orders to guided technical solution sales.
• Collaborating with customers on orders, pricing, and terms to achieve sales goals and account health.
• Learning new processes, hardware technologies, and industry trends.
• Working cross-functionally with internal teams to solve customer challenges and ensure smooth delivery.

Skills

Consultative selling

Relationship building

Communication

Organizational skills

Education

Bachelor's degree in Business, Marketing, Communication, or related field

Job description

As a full-time member of the Sales Team, you’ll help drive revenue growth and customer satisfaction as an Account Manager. In this role, you’ll focus on inbound customer inquiries as well as supporting existing customer retention and expansion. You’ll work as part of a global team to manage sales funnels, respond to incoming customer inquiries, qualify leads, and build strong relationships with client partners.

If you have early-career experience in sales, account management, or customer-facing roles and are eager to learn and grow in the tech space, this is a great opportunity. You'll bring strong organizational skills and an enthusiastic, consultative approach to help make a lasting impact on the future and scalability of our company.

We believe in the power of in-person collaboration and the benefits of a strong workplace community. Therefore, this role requires an onsite presence at our South Burlington, Vermont or Cary, NC offices. We encourage candidates who are able to relocate or comfortably commute to apply.

In this role, you’ll be responsible for:

• Managing lead qualification, initial contact, and sales funnel progression to help expand customer accounts.
• Handling inbound customer inquiries while maintaining a focus on retaining and growing existing accounts.
• Learning our product line to provide consultative guidance, helping customers select the right technical hardware and edge computing solutions.
• Managing day-to-day customer relationships across a broad portfolio of inbound prospects and growing accounts.
• Guiding sales cycles ranging from quick transactional orders to guided technical solution sales.
• Collaborating with customers on orders, pricing, and account terms to achieve sales goals and support account health.
• Utilizing your organizational skills and problem-solving mindset to assist customers and deliver a positive experience.
• Working cross-functionally with internal teams (like engineering and operations) to solve customer challenges and ensure smooth delivery.
• Maintaining an organized approach to your daily workload and sales pipeline with personal accountability and team support.
• Quickly learning new processes, hardware technologies, and emerging industry trends.

The team you will be joining:

Our Sales & Marketing team is a collaborative crew of digital marketers, creative storytellers, revenue drivers, and account strategists dedicated to positioning OnLogic as the first choice in edge computing and helping customers make the impossible possible. Together, they build demand, fuel growth, and champion the customer experience across every touchpoint. From creative campaign development and ecommerce management to strategic account growth, complex solution selling, and partner co-sell motions, this team bridges brand awareness with high-impact revenue generation and scalable sales operations.

• Learn more about Life at OnLogic.

• 1–3 years of experience in sales, account management, customer success, or B2B customer-facing roles (technology background is a plus).
• Bachelor's degree in Business, Marketing, Communication, or a related field; or equivalent practical experience in a sales/support environment.
• An eager, proactive attitude toward learning hardware solutions and consultative selling principles.
• Ability to work in the U.S. without visa sponsorship, now and in the future.

Who we're looking for:

• A Consultative Sales Learner & Builder: You enjoy learning customer needs, qualifying inbound leads, and guiding buyers toward the right hardware solutions.
• A Relationship-Minded Partner: You know how to build rapport, care for existing accounts, and help clients find additional value as their needs grow.
• A Tech-Curious Problem Solver: You have a solid technical aptitude and enjoy collaborating with internal teams to solve customer challenges.
• An Effective Communicator: You communicate clearly and professionally, building trust with both technical buyers and everyday business contacts.
• An Organized Pipeline Manager: You stay structured, manage your daily workload efficiently, and prioritize opportunities to meet performance goals.

Who we are:

OnLogic employees have the opportunity to shape our future and drive impactful change. We design and manufacture specialized edge computing solutions for companies all over the world, helping them to make the seemingly impossible possible. Our computers are designed to work where others fail, and it's our vision to be the first choice in edge computing. To make that vision a reality, we've built a team of ambitious problem solvers, guided by the company's core values of Open, Fair, Innovative, and Independent. We have an open office, open salaries, and strive to be fair and transparent in our decision making. We encourage input and feedback from every member of our team and look to improve ourselves and our business every single day.

Diversity is an essential element of our core values. Not just respecting, but actively embracing a variety of backgrounds, life experiences, and opinions, helps us foster innovation, enhances our problem-solving capabilities, and promotes learning and engagement among the members of our team. We strongly encourage those with diverse backgrounds to apply.

We are committed to providing a safe, inclusive, and harassment-free workplace for all employees. We do not tolerate any form of harassment, discrimination, or bias based on race, ethnicity, gender, sexual orientation, religion, disability, age, or any other protected characteristic.

To learn more about our values, our mission and what it's like to work at OnLogic, visit www.onlogic.com/careers.

The On-Target Earnings (OTE) range for this role is $65,000 - $80,000 ($52,000 - $64,000 base salary). We determine final compensation based on discussions with applicants and their experience in similar roles.

• A competitive Salary based upon your experience and the requirements of the role
• A comprehensive Benefits package
• 401k Plan with 3% Employer Contribution
• An Annual Profit Share Bonus
• Paid Maternity & Paternity Leave, and Short & Long Term Disability
• A personal development plan created to help you (and us) grow

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