Account Manager - Infectious Disease Diagnostics - Greater Chicago Area.

Thornton Tomasetti; Chicago (IL); Hybrid; USD 68,000 - 136,000; Full time

Job summary

Abbott is seeking a highly motivated Account Manager for Infectious Disease Diagnostics in the Greater Chicagoland area. You will oversee key accounts, develop strategic plans, and deliver tailored diagnostic solutions to hospitals, clinics, and labs.

The role blends technical selling with consultative account leadership. You will collaborate with cross-functional teams, manage contract negotiations, and drive growth while traveling up to 35% of the time.

Qualifications

• Bachelor’s degree required.
• 4+ years proven success in medical sales.
• Experience working with distribution partners.
• Willingness to travel within the assigned territory (4 days/week, up to ~35% overnight).
• Excellent interpersonal and communication skills.
• Experience with complex contracting and negotiation is a plus.

Responsibilities

• Serve as trusted advisor to existing customers by building strong relationships and delivering proactive solutions.
• Develop and execute strategic account plans to protect and grow the customer base and drive profitability.
• Partner with customers to identify operational improvements and expand product adoption.
• Manage the sales process and account strategy using SFDC, Power BI, and Microsoft tools.

Skills

Medical sales

Distribution partners

Strategic account planning

Relationship management

Education

Bachelor’s degree

Job description

## Account Manager - Infectious Disease Diagnostics - Greater Chicago Area.Apply: United States - Illinois - Chicago: United States - Illinois - Elgin: United States - Illinois - Naperville: United States - Illinois - Des Plaines: United States - Illinois - Gurnee: Full time: Posted Today: 31164739Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.## **JOB DESCRIPTION:**Working at Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:* Career development with an international company where you can grow the career you dream of.* Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.* An excellent retirement savings plan with a high employer contribution* Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.* A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.* A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.**The Opportunity**Abbott Rapid and Molecular Diagnostics (RMDx) – Infectious Disease (ID) is seeking a highly motivated, technically proficient **Key Account Manager** with strong business acumen and selling skills to oversee and grow our presence in **Greater Chicagoland area**. This is more than a sales position, it is a chance to make a real impact in healthcare by delivering cutting edge diagnostic solutions where they matter most. This role is ideal for professionals with a solid background in clinical diagnostics and a deep understanding of hospital networks, including Laboratory, ED, Clinic, Physician Office Lab and Urgent Care settings.As a Key Account Manager, you will be instrumental in accelerating growth, expanding market share, and driving revenue across key accounts. You will be at the forefront of innovation, helping healthcare providers make faster, smarter decisions that improve patient outcomes. Leveraging your technical expertise and consultative selling skills, you’ll influence purchasing decisions and deliver tailored diagnostic solutions. You will serve as the primary contact for account management, focused on improving profitability, increasing customer loyalty, and securing contract renewals and new business. You will be responsible for an annual target and goal achievement within the following product lines: ID NOWTM PLATFORM (Influenza, Covid-19, RSV, Strep A), BinaxNOWTM COVID-19/Flu A&B Combo, DETERMINE HIV-1/2TM, BinaxNOWTM Streptococcus pneumoniae & Legionella, BinaxNOW Malaria, ClearviewTM hCG, ClearviewTM PBP2a SA.**What you'll do*** Serve as a trusted advisor to existing customers by building strong relationships, understanding stakeholder priorities, conducting business reviews, and delivering proactive solutions that drive customer satisfaction, loyalty, and retention.* Develop and execute strategic account plans to protect and grow the customer base, drive value expansion, increase profitability, and achieve annual growth objectives.* Partner with customers to identify operational improvements, optimize reagent utilization, expand product adoption, and anticipate future needs based on market, regulatory, and industry trends.* Manage the sales process and account strategy through effective use of SFDC, Power BI, Microsoft tools, sales metrics, forecasting, and analytics to support decision-making and sustain long-term growth.* Lead contract negotiations, pricing strategies, proposals, bid preparations, customer implementation activities, and renewal planning to maximize account value and mitigate competitive threats.* Maintain strong product, market, and competitive knowledge while leveraging insights to influence purchasing decisions and position Abbott solutions effectively.* Collaborate with Sales Development Managers, Health System Executives, Distribution Field Managers, Regional Business Analysts, distribution partners, and cross-functional teams to deliver a seamless customer experience, resolve challenges, and support business objectives.* Manage and develop third-party distributor relationships through training, sales support, technical expertise, performance management, and ongoing communication, while ensuring compliance with FDA regulations, company policies, and professional standards.**Required Qualifications*** Bachelor’s degree* Minimum 4 years proven success in medical sales, ideally within the diagnostics space* Experience working with distribution partners* Willingness to travel within the assigned territory (4 days/week, up to ~35% overnight travel)**Preferred Qualifications*** Bachelor’s degree in business, health care, or life science* Deep understanding of laboratory and point-of-care settings, health system operations, and health economics* Strong financial acumen and ability to analyze healthcare market data* Demonstrated individual contributor experience including problem solving, complex selling, planning and execution.* Excellent interpersonal skills and documented success in team selling environment with the ability to effectively communicate at multiple levels of the organization* Experience with complex contracting and negotiation* If you are a strategic thinker with a passion for healthcare innovation and a track record of exceeding goals, this is a great role for you.**Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:** www.abbottbenefits.comFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.**The base pay for this position is**$68,000.00 – $136,000.00In specific locations, the pay range may vary from the range posted.## **JOB FAMILY:**Sales Force## **DIVISION:**ID Infectious Disease## **LOCATION:**United States of America : Remote## **ADDITIONAL LOCATIONS:**## **WORK SHIFT:**Standard## **TRAVEL:**Yes, 50 % of the Time## **MEDICAL SURVEILLANCE:**Not Applicable## **SIGNIFICANT WORK ACTIVITIES:**Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO\\_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO\\_Spanish.pdf