Account Manager - Infectious Disease Diagnostics - AZ/NM

Abbott; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Abbott in the United States is seeking a highly motivated Key Account Manager for AZ and NM to drive revenue and expand presence of ID NOW and related diagnostics in hospital networks. You will serve as trusted advisor, develop account strategies, and negotiate contracts while collaborating with cross-functional teams.

Travel approx 4 days/week up to 35%. Ideal candidates have 4+ years medical sales in diagnostics, understand health system operations, and can analyze market data to improve

Qualifications

• Bachelor's degree required.
• 4+ years proven success in medical sales, ideally in the diagnostics space.
• Deep understanding of laboratory and point-of-care settings and health system operations.
• Willingness to travel within the assigned territory (4 days/week, up to ~35% overnight).

Responsibilities

• Serve as a trusted advisor to customers by building strong relationships and delivering strategic guidance.
• Develop and execute account strategies to protect and grow existing business and revenue.
• Lead contract negotiations, pricing discussions, proposals, bids, and customer implementations.
• Partner cross-functionally with Sales, Marketing, Finance, Technical Service, Contracting, Pricing, and Distribution teams.

Skills

Medical sales

Diagnostics knowledge

CRM

Power BI

Education

Bachelor's degree

Tools

SFDC

Power BI

Microsoft Suite

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life.

You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Abbott Rapid and Molecular Diagnostics (RMDx) - Infectious Disease (ID) is seeking a highly motivated, technically proficient Key Account Manager with strong business acumen and selling skills to oversee and grow our presence in AZ and NM. This is more than a sales position, it is a chance to make a real impact in healthcare by delivering cutting edge diagnostic solutions where they matter most. This role is ideal for professionals with a solid background in clinical diagnostics and a deep understanding of hospital networks, including Laboratory, ED, Clinic, Physician Office Lab and Urgent Care settings.

As a Key Account Manager, you will be instrumental in accelerating growth, expanding market share, and driving revenue across key accounts. You will be at the forefront of innovation, helping healthcare providers make faster, smarter decisions that improve patient outcomes. Leveraging your technical expertise and consultative selling skills, you'll influence purchasing decisions and deliver tailored diagnostic solutions. You will serve as the primary contact for account management, focused on improving profitability, increasing customer loyalty, and securing contract renewals and new business.

You will be responsible for an annual target and goal achievement within the following product lines: ID NOW™ PLATFORM (Influenza, Covid-19, RSV, Strep A), BinaxNOW™ COVID-19/Flu A&B Combo, DETERMINE HIV-1/2™, BinaxNOW™ Streptococcus pneumoniae & Legionella, BinaxNOW® Malaria, Clearview™ hCG, Clearview™ PBP2a SA.

What You'll Work On

• Serve as a trusted advisor to customers by building strong relationships, understanding business objectives, and delivering strategic guidance that drives loyalty and long-term growth.
• Develop and execute account strategies to protect and grow existing business, expand product adoption, optimize reagent utilization, and achieve annual revenue goals.
• Conduct regular business reviews, proactively identify opportunities and risks, and resolve customer challenges to enhance satisfaction, retention, and profitability.
• Partner cross-functionally with Sales, Marketing, Finance, Technical Service, Contracting, Pricing, and Distribution teams to deliver a seamless customer experience and secure renewals.
• Manage the sales pipeline and account performance using CRM and analytics tools (SFDC, Power BI, Microsoft Platform), leveraging data-driven insights to influence purchasing decisions and forecast growth opportunities.
• Lead contract negotiations, pricing discussions, proposals, bids, and customer implementations while ensuring effective follow-through and ongoing account success.
• Support and develop distributor partners through training, sales planning, technical expertise, and market intelligence to maximize territory performance and strengthen Abbott's market position.

Required Qualifications

• Bachelor's degree
• 4+ years proven success in medical sales, ideally within the diagnostics space
• Deep understanding of laboratory and point-of-care settings, health system operations, and health economics
• Willingness to travel within the assigned territory (4 days/week, up to ~35% overnight travel)

Preferred Qualifications

• Bachelor's degree in business, health care, or life science
• Experience working with distribution partners
• Strong financial acumen and ability to analyze healthcare market data
• Demonstrated individual contributor experience including problem solving, complex selling, planning and execution.
• Excellent interpersonal skills and documented success in team selling environment with the ability to effectively communicate at multiple levels of the organization